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Medical Office Team Lead

4 weeks ago

Littleton, Colorado, United States HCA Full time
Job Summary

We are seeking a highly motivated and experienced Medical Office Team Lead to join our team at CareNow Urgent Care Clinic. As a key member of our leadership team, you will be responsible for overseeing the daily operations of the clinic, ensuring seamless patient flow, and providing exceptional patient care.

Key Responsibilities
  • Manage daily clinic operations, including opening and closing procedures, and ensure the clinic is running efficiently.
  • Supervise and train front desk staff to ensure they are following established policies and procedures.
  • Assist with managing individual or team performance, including addressing visitor issues and providing follow-up training as needed.
  • Create a work schedule for patient representatives based on clinic needs.
  • Prepare for and successfully complete clinic audits, reviews, and surveys.
Requirements
  • 1+ year of experience in a medical office setting with in-depth knowledge of insurance verification processes.
  • 1+ year of team lead or training experience is preferred.
About CareNow Urgent Care

CareNow Urgent Care is a leading provider of urgent care services, with over 225 clinics across the country. We offer a wide range of services, including primary care, specialty care, and urgent care. Our team is dedicated to providing exceptional patient care and service, and we are committed to making a positive impact in our communities.

HCA Healthcare is one of the nation's leading providers of healthcare services, with 183 hospitals and more than 2,300 sites of care across 20 states and the UK. We are committed to delivering high-quality, patient-centered care, and we are proud to be recognized as one of the World's Most Ethical Companies by the Ethisphere Institute.