Operations Manager
4 weeks ago
Veolia North America is seeking an experienced Operations Manager to oversee client services within a geographical area. The successful candidate will be responsible for managing and supervising all aspects of client services, including health and safety, environmental compliance, and the hiring and training of subordinates.
Key Responsibilities:
- Recognize and act on opportunities to increase value-added services to customers.
- Enforce all compliance, health and safety, and procedures in accordance with departmental and regional policies.
- Maintain a professional image to clients by answering inquiries and suggesting solutions to existing and/or potential problems.
- Oversee compliance with all OSHA, EPA, DOT, and all other governmental regulations.
- Implement all required training courses as required by OSHA, as well as update refresher courses instituted by VES-TS.
- Oversee operation of all equipment including maintenance to ensure optimum efficiency and effectiveness.
- Ensure contract compliance and advise accordingly.
- Provide a safe and compliant work environment.
- Supervise local managers responsible for daily operations, efficiency improvements, and staff development.
- Collaborate with sales and technical teams to ensure exceptional customer service.
Requirements:
- Bachelor's degree in a related discipline or equivalent work experience required.
- 4 to 6 years of hazardous waste experience required.
Preferred Qualifications:
- Extensive knowledge in the following areas: DOT, EPA, TSCA, and OSHA.
- Computer proficiency with Microsoft Suite.
- Strong team player.
- Excellent interpersonal and communication skills.
- Time management: the ability to organize and manage multiple deadlines.
- Thorough knowledge of disposal site capabilities and limitations prior to shipping hazardous materials to ensure efficient disbursement and storage.
- Strong customer service orientation.
- Ability to effectively present information.
- Strong supervisory and leadership skills.
- Ability to create & prepare reports as necessary.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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