IT Application and Data Support Specialist

2 weeks ago


Raleigh, North Carolina, United States Crescens Full time
Job Title: System Applications Analyst II

Crescens is seeking a highly skilled System Applications Analyst II to join our team. As a key member of our IT Finance Division, you will be responsible for supporting the provisioning and billing areas of our organization.

The ideal candidate will have extensive knowledge of telecommunications billing and computing services billing, as well as the ability to communicate with non-technical clients and users of our services. You will be responsible for monitoring all incoming ServiceNow tickets to ensure timely assignment and resolution.

Key Responsibilities:
  • Support the provisioning and billing areas of our organization
  • Assist in the analysis of business processes used in our billing operation
  • Aid in documenting all current and new operational procedures within the billing process
  • Perform administrative duties as required to maintain the current billing application
  • Assist in project management activities when necessary
Requirements:
  • Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math, or Engineering or related technical degree from an appropriately accredited institution
  • Two years of experience in business application consulting or development
  • Extensive knowledge of telecommunications billing and computing services billing
  • Ability to communicate with non-technical clients and users of our services
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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