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Clinical Sales Representative
2 months ago
About this Role:
In the Cardiac Rhythm Management (CRM) division, we offer innovative solutions for treating irregular heart rhythms and heart failure, as well as protecting against sudden cardiac arrest. Boston Scientific develops, manufactures, and markets a wide range of products and services that enable less-invasive care for some of the most threatening cardiac conditions.
This role promotes commercially approved company products as part of a team through education of current and potential customers, implant, and patient clinic coverage within a defined region. The primary responsibilities include:
- Serving as a primary resource for clinical support in the areas of device implant coverage, basic troubleshooting, programming, and patient follow-up of company products.
- Educating customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
- Attending device implants in the labs and operating room of hospital accounts and performing patient follow-up to assure customer and patient success with the implanted products.
- Developing relationships with hospital personnel and assisting in identifying key decision makers to facilitate future sales.
- Responding to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
- Following company and divisional guidelines for managing commercial inventory.
- On-call duties may be required from time-to-time, 24 hours a day, 7 days a week.
- In all actions, demonstrating a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
Required Qualifications:
- 0-2 years' work experience with a bachelor's degree in Biomedical Engineering, Science, Math, Business, Nursing, or equivalent technical work experience.
- Ability to take rotational 24/7 call with a sales team involving holidays and weekends.
Preferred Qualifications:
- Previous experience working in an Electrophysiology (EP) Lab, device clinic, and/or Cardiac Catheterization (Cath) Lab.
- Medical device sales, sales support, clinical education, and/or clinical research experience.
- A self-starter with the ability to work independently, efficiently, and effectively where daily schedule varies by hours worked and tasks managed while remaining accountable to company, region, and team goals.
- The ability to understand, communicate, and train others in the use and understanding of complex medical device software algorithms as it pertains to device therapy and diverse disease states.
- Ability to communicate clearly and effectively with all levels of the medical community, including patients.
- Demonstrated ability to work as part of a highly motivated team where flexibility and adaptability in a fast-paced, constantly changing work environment are paramount and urgency often dictates a dynamic work schedule.
