Customer Service Expertise Professional

1 week ago


Thomasville, North Carolina, United States Kravet Full time
Customer Service Expertise Professional

We're seeking an experienced Customer Service Expertise Professional to join our team at Kravet Inc. This individual will be responsible for handling customer and seller interactions related to furniture across all our collections and brands.

The estimated salary for this position is $55,000 - $75,000 per year, depending on location and experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

About the Role:

Kravet Inc. has been selected as a 2024 US Best Managed Company for the fourth year in a row. Sponsored by Deloitte* Private and The Wall Street Journal, the program recognizes outstanding U.S. private companies and the achievements of their management teams.


Key Responsibilities:
  • Proactive outbound calls and emails to resolve issues and/or alternative solutions depending on the nature of the situation.
  • Maintain familiarity with our furniture product lines and collections, across all brands.
  • Onboard new products, procedures, and processes as business needs change.


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