Orthodontic Treatment Coordinator
2 weeks ago
At Benevis, we are seeking a highly skilled and detail-oriented Orthodontic Treatment Coordinator to join our team. As a key member of our orthodontic team, you will play a vital role in ensuring that our patients receive exceptional care and service.
Responsibilities:- Presenting orthodontic treatment plans and estimates to patients in a clear and effective manner.
- Educating patients on the orthodontist's treatment plan and discussing treatment options.
- Tracking and monitoring collections, as well as conducting patient follow-up as needed.
- Explaining and promoting company payment policies and procedures.
- Obtaining high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options.
- Soliciting referrals from patients post-treatment while tracking satisfaction with work provided.
- Contacting patients/guarantors regarding fees due and confirming appointments.
- Performing to the highest integrity by adhering to all government regulations, company standards, and compliance programs.
- High School Degree or GED Equivalent Required.
- Minimum of 1+ years working experience as an Orthodontic Treatment Coordinator in another practice is required.
- Minimum of 3+ years of customer experience preferred.
- High-level knowledge of Orthodontics and associated treatment planning preferred.
- State of Indiana Certification in Dental Radiology.
- Strong written and oral communication skills required.
- Ability to articulate techniques utilized in the Orthodontic field, treatment plan presentations, and CDT codes highly preferred.
- Knowledge of dental insurances, service limits, PPO, Self-Pay collections, and financing options preferred.
- Proficiency in computer usage and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) strongly preferred.
- Bilingual English-Spanish is a plus.
- Additional certification may be required dependent on location.
- Competitive compensation.
- Quarterly bonuses based on Office performance.
- Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays, and much more.
We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment, or tolerate it in our workplace. We are an equal opportunity employer and welcome applications from diverse candidates.
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