Orthodontic Treatment Coordinator
7 days ago
About Pippin Dental & Braces - a Benevis company
We are a leading provider of orthodontic care, dedicated to creating happy, healthy smiles for our patients. As a Benevis company, we are united in our mission to provide high-quality dental care in a fun, compassionate environment.
Job SummaryWe are seeking an experienced Orthodontic Treatment Coordinator to join our team. The successful candidate will be responsible for presenting treatment plans, educating patients, and promoting a positive patient experience.
Key Responsibilities- Presenting orthodontic treatment plans and estimates to patients
- Educating patients on treatment options and costs
- Tracking collections and monitoring patient follow-up
- Explaining company payment policies and procedures
- Obtaining high treatment acceptance rates
- Soliciting referrals from satisfied patients
- Contacting patients regarding fees due and appointment confirmations
- Maintaining high integrity and adhering to company standards and compliance programs
- High School Degree or GED Equivalent Required
- Minimum of 1+ years working experience as an Orthodontic Treatment Coordinator
- Minimum of 3+ years of customer experience preferred
- High level knowledge of Orthodontics and associated treatment planning preferred
- State of Indiana Certification in Dental Radiology
- Strong written and oral communication skills required
- Ability to articulate techniques utilized in the Orthodontic field, treatment plan presentations, and CDT codes highly preferred
- Knowledge of dental insurances, service limits, PPO, Self Pay collections, and financing options preferred
- Proficiency in computer usage and Microsoft Office Suite strongly preferred
- Bilingual English-Spanish is a plus
- Competitive compensation
- Quarterly bonuses based on Office performance
- Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays, and much more
We value teamwork, mutual respect, and cooperation. We are an equal opportunity employer and do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation, or any other characteristic protected by federal, state, or local law.
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