Veterinary Care Coordinator

2 weeks ago


Highland, United States Roadside Veterinary Clinic Full time
Overview

Roadside Veterinary Clinic is seeking a highly skilled and compassionate Patient Care Coordinator to join our team. As a key member of our staff, you will play a vital role in ensuring the exceptional care and well-being of our patients and their owners.

Responsibilities
  • Provide exceptional client service and communication, addressing questions and concerns in a timely and professional manner.
  • Collaborate with our veterinary team to ensure seamless care and treatment plans for our patients.
  • Coordinate with our technical teams to ensure the completion of treatment plans and schedules follow-up appointments.
  • Ensure accurate and timely entry of medical information and diagnostic results.
  • Clearly explain treatment plans and discharge instructions to clients, addressing any questions or concerns.
  • Handle client checkouts and collect payments in a professional and courteous manner.
  • Conduct post-visit follow-ups to ensure client satisfaction and address any concerns.
Requirements
  • High school diploma required; medical terminology knowledge a plus.
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional client service.
  • Ability to work in a fast-paced environment, with strong organizational and time management skills.
  • Proficient in computer literacy and typing skills, with the ability to learn and adapt to new systems.
What We Offer
  • A dynamic and supportive team environment, with opportunities for growth and advancement.
  • A competitive compensation and benefits package, including medical, dental, and vision coverage.
  • A 401K plan with company match, and a comprehensive benefits package.


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