Orthodontic Treatment Coordinator Specialist

3 weeks ago


Highland, Indiana, United States Benevis Full time

Overview:

Benevis is a company that creates smiles and makes the world a happier place. We are seeking an Orthodontic Treatment Coordinator to join our team.

The Orthodontic Treatment Coordinator will work with patients seeking orthodontic care, answering questions about treatment plans and fees. The coordinator will ensure patients leave well-informed about treatment, insurance, and payment.

Responsibilities:

  • Presenting orthodontic treatment plans and estimating treatment costs
  • Educating patients about treatment plans and explaining costs
  • Tracking collections and monitoring patient follow-up
  • Explaining company payment policies and procedures
  • Obtaining high treatment acceptance by explaining costs and insurance coverage
  • Soliciting referrals from patients and tracking satisfaction
  • Contacting patients about fees due and confirming appointments
  • Performing to the highest integrity by adhering to government regulations and company standards

Qualifications:

  • High School Degree or GED Equivalent Required
  • Minimum of 1+ years working experience as an Orthodontic Treatment Coordinator
  • Minimum of 3+ years of customer experience preferred
  • High level knowledge of Orthodontics and associated treatment planning preferred
  • State of Indiana Certification in Dental Radiology
  • Strong written and oral communication skills required
  • Ability to articulate techniques utilized in the Orthodontic field, treatment plan presentations, and CDT codes highly preferred
  • Knowledge of dental insurances, service limits, PPO, Self Pay collections, and financing options preferred
  • Proficiency in computer usage and Microsoft Office Suite strongly preferred
  • Bilingual English-Spanish is a plus

We Offer:

  • Competitive compensation
  • Quarterly bonuses based on Office performance
  • Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays, and much more


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