Customer Service Specialist

6 days ago


Helena, Montana, United States Delta by Marriott Hotel Full time
Customer Service Role

The Delta by Marriott Hotel is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our dining team, you will be responsible for providing exceptional customer service and ensuring that our guests have an outstanding experience.

Responsibilities:

  • Prepare restaurant tables with attention to sanitation and cleanliness
  • Attend to customers upon arrival, presenting menus and serving food and beverages
  • Take and serve orders, answering questions or making recommendations for complementary products
  • Collaborate with other restaurant servers and kitchen/bar staff to ensure seamless service
  • Address customer complaints or issues in a professional and courteous manner
  • Issue bills and accept payment in a timely and efficient manner

Benefits:

  • $55,000 - $70,000 per year, based on experience
  • Ongoing training and development opportunities
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match


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