Overnight Security Specialist

2 days ago


Vail, Colorado, United States Vail Resorts Full time
Job Summary:

As a key member of the Vail Resorts team, the Overnight Security Specialist will be responsible for ensuring the safety and security of colleagues, guests, and property assets at the Vail Marriott Mountain Resort and Spa.

Key Responsibilities:
  • Security and Safety: Detect and respond to potential security and safety hazards, handle complaints, and investigate incidents in a professional and hospitable manner.
  • Record Keeping: Maintain accurate records of security and safety activities, including camera monitoring, shift activity, and guest and employee incidents.
  • Guest and Employee Relations: Resolve difficult guest situations in a professional and hospitable manner, communicate effectively with management and colleagues, and maintain a calm and professional demeanor during challenging situations.
  • Lost and Found: Manage the hotel's lost and found, and assist with guest car retrieval when needed.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: At least 1 year of guest service experience preferred.
  • Skills: Proficient in Microsoft Office, CPR, First Aid, and AED certification required within 30 days of hire.
  • Physical Demands: Ability to bend, crawl, climb, lift, kneel, and crouch, with a maximum weight lift of 60 lbs.
  • Availability: Must be available to work weekends, evenings, and holidays, and make a year-round commitment.
Benefits:
  • Compensation: Competitive hourly rate of $25.49.
  • Benefits Package: Comprehensive benefits package, including health insurance, dental insurance, vision insurance, and 401(k) retirement plan.
  • Training and Development: Opportunities for professional growth and development through Epic Service training and development program.


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