Customer Engagement Specialist
2 weeks ago
Position Overview
As a Retail Sales Consultant at Myamtel, you will serve as the primary point of contact for our customers, embodying our commitment to delivering exceptional service and innovative solutions. This role is pivotal in upholding Myamtel's reputation as a leading retailer in the wireless industry.
Key Responsibilities
Sales and Customer Interaction:
In this position, you will provide an unparalleled customer experience that is engaging, informative, and tailored to individual needs. Your responsibilities will include:
- Building trust and rapport with customers to enhance their shopping experience.
- Effectively communicating product features and benefits to assist customers in making informed decisions.
- Utilizing consultative selling techniques to address customer inquiries and resolve issues.
- Participating in promotional activities to attract new clientele and enhance brand visibility.
- Maintaining an inviting and organized store environment that aligns with retail standards.
Customer Relationship Management:
Developing long-lasting relationships with customers is essential. You will:
- Process transactions accurately and efficiently.
- Keep up-to-date with current promotions and product offerings.
- Assist customers with special orders and product inquiries.
Work Environment and Physical Requirements
This role is based in a retail setting and involves regular interaction with customers. Physical demands include lifting items up to 25 lbs, standing for extended periods, and engaging with customers throughout the day.
Qualifications
To be successful in this role, candidates should possess:
- A high school diploma or equivalent.
- 1-2 years of experience in retail sales.
- Strong communication skills, both verbal and written.
- The ability to manage multiple tasks effectively.
- A keen interest in wireless technology and products.
This job description is intended to provide a general overview of the position and is not exhaustive of all responsibilities and duties.
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