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Automotive Customer Service Specialist
2 months ago
Position Overview:
The Automotive Customer Service Specialist, under the guidance of the Store Manager, plays a pivotal role in upholding the highest standards of service excellence and embodying our core values to enhance operations within the service department.
Key Responsibilities:
1. **Customer Interaction:** Engage with customers to understand their automotive service needs and provide tailored solutions.
2. **Service Coordination:** Collaborate with the service team to ensure timely and efficient service delivery.
3. **Quality Assurance:** Maintain high-quality service standards to foster customer satisfaction and loyalty.
4. **Problem Resolution:** Address customer inquiries and concerns promptly, ensuring a positive experience.
Qualifications:
1. Proven experience in a customer service role, preferably in the automotive industry.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment while maintaining attention to detail.
Why Join Us?
At Brakes Plus, we value our team members and strive to create a supportive and dynamic work environment. Join us in delivering exceptional service and making a difference in our customers' lives.
