Customer Relations Manager

2 weeks ago


Charlotte, North Carolina, United States Century Communities Full time

About the Role:

The Assistant Construction Manager at Century Communities plays a crucial role in ensuring the successful completion of new home construction projects. This position requires a strong understanding of construction schedules, quality control, and safety protocols.

Key Responsibilities:

  • Assist the Construction Manager in managing the job site, including scheduling, ordering materials, and coordinating with field personnel.
  • Direct field personnel to complete projects on schedule, within budget, and with quality workmanship that conforms to original plans and specifications.
  • Ensure compliance with development, architectural, and engineering plans and specifications, and identify potential safety violations.
  • Maintain constant quality control inspections throughout all job phases as directed by Construction Managers.
  • Help maintain the construction schedule, identify problems, and provide solutions, emphasizing Cycle Time adherence.
  • Assist with house starts within budgets, validating work is completed before vendor payment.
  • Properly negotiate the best value when Variance Purchase Orders (VPOs) are required, and obtain authorization for the reporting manager for any indirect construction expenses necessary to manage the job site.
  • Assist in preparing and filing contractors' paperwork.
  • Use scheduling software and update tasks as directed by the community Construction Manager.
  • Keep the Construction Manager informed of subcontractor work and schedule.
  • Ensure homes are 100% ready at QA Day 1 and 100% ready and clean on the Pre-Closing Orientation (PCO) day.
  • Manage a community for short periods in the absence of a Construction Manager.
  • Be familiar with the Safety and Construction Standards manuals.
  • Perform other duties as needed or assigned.

Requirements:

  • Experience in scheduling, ordering, field supervision, and quality control.
  • Efficiency in handling multiple projects and working in a fast-paced environment while being calm and positive.
  • Proficiency with blueprints.
  • Effective communication with managers and employees at all levels.
  • Proactive in developing positive relationships and a productive culture.
  • Well-developed interpersonal skills and the ability to get along with diverse personalities.
  • A 'roll-up-your-sleeves' personality and comfortable working 'hands-on' when necessary.
  • Excellent written and verbal communication skills.
  • Ability to adapt to changing environments.
  • Attention to detail.
  • Very organized with a systematic approach to achieving accuracy and efficiency.
  • Proficient in Microsoft applications (Excel, Word).
  • Previous experience with BuildPro construction software is a plus.

About Century Communities:

Century Communities is a leading homebuilder dedicated to creating thriving, enduring neighborhoods with lasting livability. We strive to build sustainable, affordably priced homes for our customers while reducing our carbon footprint. Our goal is to provide the resources, opportunities, and benefits to build successful and rewarding careers for our team members.



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