Administrative Operations Manager
5 days ago
We're seeking an organized and efficient Office Manager to oversee our administrative operations in San Diego.
Responsibilities:- Serve as the primary point of contact for customer inquiries via phone and email.
- Manage customer communication with professionalism and efficiency.
- Track and resolve customer issues in a timely manner.
- Maintain customer records and documentation.
- Work to improve customer satisfaction and response times.
- Process all billing and invoicing for our customer base.
- Manage accounts receivable, including following up on overdue payments.
- Reconcile daily transactions and maintain accurate financial records.
- Identify and resolve billing discrepancies.
- Process bi-weekly payroll for our team of service technicians and staff.
- Coordinate with our payroll provider to ensure accurate and timely payments.
- Handle payroll-related inquiries from employees.
- Support the management team with administrative tasks as needed.
- Help develop and implement office policies and procedures.
- Coordinate with vendors and suppliers.
$25-$30 an hour DOE, paid time off, holidays, professional development opportunities, and the chance to join a growing company make this role an attractive option for those who thrive in fast-paced environments. If you're an organized and detail-oriented professional looking to build something special, please send your resume and a brief note about your relevant experience managing office operations and handling customer service.
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Operations Administrator
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