Billing and Collections Specialist

2 weeks ago


Durham, North Carolina, United States Medix™ Full time

Medix™ is seeking an Accounts Receivable Coordinator to join our expanding clinical research team in a full-time hybrid role.

In this position, you will oversee the management and processing of incoming payments, ensuring precise record-keeping and accurate reconciliation of accounts receivable. Your responsibilities will include engaging with clients to address payment concerns and maintaining meticulous financial documentation. This role offers a unique opportunity to gain valuable experience within a rapidly evolving organization.

Primary Responsibilities

  • Prepare and distribute invoices to clients.
  • Ensure the accuracy of invoices and address any discrepancies.
  • Track incoming payments, applying them to the correct accounts, and manage credit card and electronic payment processing.
  • Update and maintain customer records, including changes in names, addresses, mergers, or special mailing instructions.
  • Draft communications for standard overdue accounts and collections, identify delinquent accounts through file reviews, and reach out to those account holders to request payment.
  • Generate reports on the current status of customer accounts as needed.
  • Conduct periodic reconciliations of accounts receivable and clinical studies as required.
  • Investigate and resolve discrepancies between accounts receivable and the general ledger.
  • Create monthly billing statements based on the general ledger.
  • Prepare and present regular reports on account status, including aging reports and collections activities.
  • Collaborate with Finance and Accounting team members to enhance processes, procedures, and overall efficiency within the Finance and Accounting functions.


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