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Client Experience Representative

2 months ago

Tacoma, Washington, United States Uline Full time
About the Role

As a Customer Service Representative at Uline, you will play a vital role in delivering exceptional customer experiences. Our team is dedicated to providing world-class service, and we're looking for a talented individual to join our ranks.

Key Responsibilities
  • Process customer orders and inquiries in a collaborative call center environment.
  • Communicate with customers through various channels to resolve their queries and concerns.
  • Assist customers in navigating our website and online ordering system.
  • Develop expertise in our products and solutions to provide accurate and confident responses to customer inquiries.
Requirements
  • High school diploma or equivalent required; Bachelor's degree preferred.
  • Prior customer service experience is a plus, but we provide comprehensive training to ensure our representatives are equipped to deliver legendary service.
What We Offer
  • Competitive compensation package, including a comprehensive benefits program.
  • Opportunities for professional growth and development through our Tuition Assistance Program.
  • Generous paid time off and paid holidays.
  • Bonus programs that recognize and reward outstanding performance.
About Uline

Uline is North America's leading distributor of shipping, industrial, and packaging materials. We're a family-owned company known for our commitment to exceptional service, quality products, and same-day shipping of our vast in-stock inventory. With over 9,000 employees across 13 locations, we're dedicated to making a difference in the lives of our customers and employees alike.