Veterinary Client Service Representative

4 weeks ago

Tacoma, Washington, United States Ethos Veterinary Health Full time
Job Summary:
We are seeking a reliable and friendly Veterinary Client Service Representative to join our team. In this role, you will be the first point of contact for our clients, greeting them warmly and checking them in to the hospital. You will be responsible for assisting clients, discussing fees and payment options, answering questions about emergency cases that may need to be seen, and collecting deposits and payments. The ideal candidate will have excellent communication and customer service skills and be comfortable working in a fast-paced environment.

Responsibilities:
  • Greet clients with a friendly demeanor and provide exceptional customer service
  • Assess patients at arrival and determine the appropriate level of care needed for each pet
  • Discuss clinic fees and payment options
  • Answer client questions regarding clinic services and pet care
  • Communicate with veterinary technicians and veterinarians regarding patients status
  • Maintain client information and medical records in an accurate and organized manner
Qualifications:
  • Prior experience in customer service or veterinary setting preferred, but not required
  • Excellent communication skills, both written and verbal
  • Ability to work well in a fast-paced and stressful environment
  • Detail-oriented and able to accurately manage and prioritize tasks
  • Strong problem-solving skills and ability to handle difficult situations with tact and diplomacy
  • Compassionate and caring attitude towards pets and their owners
Operations:
  • Client Services operates 7 days a week, we are seeking someone with flexible availability
Benefits:
  • Hourly pay range- $26.00 depending on experience
  • Night differential paid for any hours worked within 6pm-6am
    • Monday- Thursday $3/hr
    • Friday-Sunday $5/hr
About Ethos:
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

  • Veterinary Care Professional

    4 weeks ago

    Tacoma, Washington, United States Hoffman Veterinary Associates PLLC Full time

    Job DescriptionAt Hoffman Veterinary Associates PLLC, we are seeking a part-time veterinary receptionist to join our team. As a punctual and professional individual, you will be responsible for providing exceptional client service and supporting our veterinarians in delivering high-quality care to our patients. We offer excellent health insurance, job...

  • Critical Care Veterinary Technician

    4 weeks ago

    Tacoma, Washington, United States Ethos Veterinary Health Full time

    As a Critical Care Veterinary Technician at Summit Veterinary Referral Center, you will play a vital role in our dynamic ICU team during overnight shifts. Collaborating closely with our board-certified Criticalists, you will deliver comprehensive patient care and contribute to the exceptional veterinary medicine we provide.Key Responsibilities:Perform IV...

  • Veterinary Medical Assistant

    4 weeks ago

    Tacoma, Washington, United States Hoffman Veterinary Associates PLLC Full time

    Job OverviewGig Harbor Veterinary Hospital is seeking a skilled Licensed Veterinary Technician to join our team. As a key member of our veterinary staff, you will play a vital role in providing exceptional patient care and supporting our veterinarians in delivering high-quality medical services.Key Responsibilities:Assist veterinarians with routine medical,...

  • Licensed Veterinary Technician, Surgery Specialist

    4 weeks ago

    Tacoma, Washington, United States Ethos Veterinary Health Full time

    Summary:We are seeking a skilled Licensed Veterinary Technician to join our dynamic Surgery department at Summit Veterinary Referral Center. As a key member of our team, you will play a vital role in providing top-notch medical care to pets and their owners.As a Licensed Veterinary Technician, you will be involved in daily surgeries, ensuring the highest...

  • Licensed Veterinary Technician, Neurology Specialist

    4 weeks ago

    Tacoma, Washington, United States Ethos Veterinary Health Full time

    Job SummaryWe are seeking a skilled Licensed Veterinary Technician to join our Neurology team. As a Specialty Technician, you will provide high-quality medical care to pets and their owners, working closely with our veterinary team to deliver exceptional patient care.ResponsibilitiesProper handling and restraint of medically compromised patientsTriage and...

  • Veterinary Medicine Professional

    4 weeks ago

    Tacoma, Washington, United States The Vet LLC Full time

    Job Summary:We are seeking a dedicated and compassionate Associate Veterinarian to join our team at The Vet LLC. As a key member of our veterinary team, you will be responsible for providing high-quality medical care to our patients and contributing to a supportive and collaborative work environment.Key Responsibilities:Providing exceptional patient care and...

  • Veterinary Medicine Specialist

    4 weeks ago

    Tacoma, Washington, United States gpac Full time

    Job Opportunity: We are seeking an experienced Associate Veterinarian to join our team at a well-established small animal practice. This practice is renowned for its exceptional care and state-of-the-art equipment. Compensation Package:We offer a competitive salary with a production bonus, excellent benefits package, and a growing and loyal clientele. Our...

  • Veterinary Medical Officer

    4 weeks ago

    Tacoma, Washington, United States US Army Full time

    Job SummaryWe are seeking a highly skilled Veterinary Medical Officer to join our team at the Joint Base Lewis-McChord Veterinary Treatment Facility. As a key member of our team, you will be responsible for providing veterinary care to privately-owned animals, advising owners on immunizations and disease prevention, and performing administrative duties such...

  • Customer Service Representative

    4 weeks ago

    Tacoma, Washington, United States FastSigns Full time

    Customer Service Representative Job DescriptionAre you a people person with a passion for helping others? Do you enjoy working in a dynamic and ever-changing environment? As a Customer Service Representative at FASTSIGNS, you will be the initial point of contact for current and prospective customers. Your role will involve working with customers through...

  • Financial Service Representative

    4 weeks ago

    Tacoma, Washington, United States Kitsap Bank Full time

    Job DescriptionAs a Financial Service Specialist at Kitsap Bank, you will play a key role in providing exceptional customer service and representing the bank in a professional manner to clients. Your primary responsibility will be to build and enhance client relationships by actively promoting the bank's products and services.Key Responsibilities:Interview...

  • Licensed Insurance Customer Service Representative

    4 weeks ago

    Tacoma, Washington, United States Staff My Agency Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Staff My Agency. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may...

  • Customer Service Representative

    4 weeks ago

    Tacoma, Washington, United States Americold Logistics Full time

    Job SummaryAs a Customer Service Representative at Americold Logistics, you will be responsible for providing exceptional customer service to our clients. This includes responding to inquiries, processing orders, and handling complaints in a prompt, courteous, and efficient manner. You will also be responsible for greeting visitors, answering phones, and...

  • Customer Service Representative

    1 month ago

    Tacoma, Washington, United States Sound Credit Union Full time

    Customer Service RepresentativeSound Credit Union is seeking a Customer Service Representative to provide exceptional service to our members. As a key member of our team, you will be responsible for handling financial transactions, answering member inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Process financial...

  • Patient Service Representative

    1 month ago

    Tacoma, Washington, United States Olympic Sports & Spine Full time

    Job Title: Patient Service RepresentativeOlympic Sports & Spine is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient service, ensuring seamless scheduling, and maintaining accurate records.Key Responsibilities:Manage...

  • Customer Service Representative

    4 weeks ago

    Tacoma, Washington, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a...

  • Customer Service Representative

    1 month ago

    Tacoma, Washington, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Potential with Symmetry Financial Group - Gary UyemuraAre you ready to embark on a career that offers limitless growth opportunities and a proven track record of success?As a Customer Service Representative with Symmetry Financial Group - Gary Uyemura, you will have the chance to build a business that generates system-driven income, allowing you...

  • Customer Service Representative

    4 weeks ago

    Tacoma, Washington, United States TAPCO Credit Union Full time

    Job Title: Contact Center RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused Contact Center Representative to join our team at TAPCO Credit Union. As a Contact Center Representative, you will be responsible for providing exceptional member service, resolving member inquiries, and promoting TAPCO's products and services.Key...

  • Customer Service Representative

    4 weeks ago

    Tacoma, Washington, United States SeaMar Community Health Centers Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Sea Mar Community Health Centers. As a Customer Service Representative, you will be responsible for ensuring that customers newly assigned or wishing to obtain care at Sea Mar are accommodated. You will provide public health coverage...

  • Customer Service Representative

    4 weeks ago

    Tacoma, Washington, United States YMCA of Pierce and Kitsap Counties Full time

    Job SummaryThe YMCA of Pierce and Kitsap Counties is seeking a highly skilled and customer-focused Member Services Representative to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional service to all members, guests, and program participants.Key Responsibilities:Provide Excellent Service: Respond to...

  • Customer Service Representative

    4 weeks ago

    Tacoma, Washington, United States gpac Full time

    We are seeking a dedicated Customer Service Representative with a proven track record in delivering outstanding customer experiences.Key Responsibilities:Serve as the frontline point of contact for customers, providing information, guidance, and support regarding insurance products and services.Respond promptly and professionally to customer inquiries via...