Hotel Staff Associate

1 week ago


Portland, Oregon, United States Inn on Carleton Full time
Job Summary

We are seeking a detail-oriented and customer-focused Hotel Houseperson to join our team at The Inn on Carleton in Portland's historic West End neighborhood. As a Hotel Houseperson, you will be responsible for maintaining the cleanliness of hotel public areas, supporting housekeeping, and providing exceptional service to our guests.

About the Role
  • Maintain the cleanliness of hallways, meeting rooms, lobbies, and other public areas
  • Deliver items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms
  • Support housekeeping by completing special projects assigned by housekeeping managers
Responsibilities
  • Provide excellent customer service by anticipating, listening attentively, and responding promptly to guests' needs
  • Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
  • Maintain the cleanliness of guest rooms and hallways
  • Collect trash, soiled linen, and other items per management requests
  • Perform various duties including bed making, laundry, property maintenance, gardening, and baking
Requirements
  • High school diploma or equivalent certification (GED)
  • Proven customer service experience with a strong guest-focused mentality
  • Good understanding of cleaning techniques and products
  • Strong work ethic with exemplary organizational, time management, and communication skills
What We Offer

$19 hourly salary

The Inn on Carleton offers a relaxed and welcoming atmosphere, situated in a tranquil street just minutes away from central downtown Portland. Our restored 1869 Victorian-era home provides guests with a unique blend of relaxation and easy access to the city's attractions.



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