Music Industry Customer Support Representative
1 week ago
Are you passionate about music and providing exceptional customer service? We are seeking a highly motivated and experienced customer support representative to join our team at Leading Edge Connections, LLC.
Job Summary:
- Provide top-notch customer support to music fans via chat, ensuring a positive and engaging experience.
- Utilize your knowledge of current music artists and trends to resolve customer inquiries and issues.
- Work collaboratively with our team to identify and escalate high-risk customer situations.
- Meet or exceed performance metrics and standards, including response times and customer satisfaction ratings.
Responsibilities:
- Answer and evaluate customer requests, prioritizing issues and providing timely resolutions.
- Accurately document all required information and chat details in our ticketing system.
- Respond to and resolve open issues in a professional and courteous manner.
- Identify trends related to systems, platforms, and customers, escalating issues to management as needed.
- Multi-task using multiple systems, adapting to changing priorities and deadlines.
Requirements:
- 1-3 years of call center or chat experience, with a strong background in customer support.
- Technical experience, preferably with Zendesk, is a plus.
- Ability to type 30 wpm with 90% accuracy or above consistently.
- Strong messaging communication skills, active listening abilities, and a positive attitude.
- Previous work-from-home experience is preferred.
Benefits:
- Work from home with a flexible schedule.
- Competitive hourly rate of $13.00-$15.00 per hour (1099 contract).
Work Environment:
- Remote work arrangement with occasional weekend shifts.
- High-speed internet connection and a dedicated workspace required.
How to Apply:
If you're a music enthusiast with a passion for customer service, please submit your application, including your resume and a cover letter, to [insert contact information].
-
Tampa, FL , USA, United States Leading Edge Connections Full timeJob Title: Music Industry Customer Support RepresentativeAre you passionate about music and customer service? Do you enjoy helping others and staying up-to-date on the latest music trends? We are seeking a highly motivated and experienced customer support representative to join our team at Leading Edge Connections, LLC.Key Responsibilities:Provide...
-
Music Industry Internship
3 weeks ago
Miami, FL, United States Rich Music Inc Full timeJob DescriptionRich Music Inc. is seeking highly motivated and organized interns to join our team for the Fall 2024 internship program. As a leading independent record label in Latin music, we offer a unique opportunity to gain hands-on experience in the music industry.ResponsibilitiesAssist in administrative duties, such as labeling and uploading Masters,...
-
Music Marketing Representative
2 weeks ago
Miami, FL , USA, United States The Orchard Full timeAbout the RoleWe are seeking a highly motivated and creative individual to join our team as a Music Marketing Representative. As a representative, you will be responsible for promoting our artists and their music to the college community through various digital and in-person marketing strategies.Key ResponsibilitiesDevelop and implement effective marketing...
-
Music Teacher
2 days ago
Timonium, MD , USA, United States Music and Arts Full timeTeach Music with Passion at Music & ArtsWe're seeking a dedicated music teacher to join our team at Music & Arts, the #1 provider of music lessons nationwide. As a music educator, you'll inspire learning and creativity in students of all ages and skill levels.Key Responsibilities:Deliver engaging music lessons to students in our studios or onlineCommunicate...
-
Electronic Music Event Promoter
3 weeks ago
St. Petersburg, FL, USA, United States The Beat Music Academy LLC Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Festival Promoter to join our dynamic team at The Beat Music Academy LLC. As a Festival Promoter, you will be responsible for promoting our various events featuring Dubstep, Bass, and Drum and Base music in the Tampa Bay and Sarasota area.Key ResponsibilitiesPromote upcoming events through...
-
Customer Service Representative
2 weeks ago
Tampa, FL , USA, United States LabCorp Full timeCustomer Service Support RepresentativeLabCorp is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Support Representative. This role will play a critical part in ensuring that our customers receive exceptional service and support.Key Responsibilities:Act as a liaison between LabCorp, customers, and patients to...
-
Customer Service Representative
4 weeks ago
Tampa, FL , USA, United States RemX Full timeRemX is partnering with a leading Automotive industry client to fill Customer Service/Account Representative positions in Alpharetta, GA. **Job Summary:** We are seeking highly motivated individuals to join our team as Customer Service/Account Representatives. As a key member of our team, you will be responsible for providing exceptional customer service,...
-
Customer Service Representative
2 days ago
Tampa, FL , USA, United States LabCorp Full timeCustomer Service Support RepresentativeLabCorp is seeking a highly skilled Customer Service Support Representative to join our team in Tampa, FL.This role will involve working with physician offices, hospital laboratories, patients, and internal customers to ensure that all client needs are addressed accurately and efficiently.The ideal candidate will be...
-
Customer Support Representative
2 weeks ago
Tampa, Florida, United States Validity BriteVerify Email Verification Full timeAbout the RoleAs a Customer Support Representative at Validity, you will be responsible for delivering exceptional customer experiences through various support channels. Your primary goal will be to provide timely and accurate solutions to customer inquiries, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesTriage and respond to...
-
Liturgical Music Leader
2 months ago
Tampa, Florida, United States Ladgov Corporation Full timeJob OverviewPosition Title: Catholic CantorLocation: MacDill Air Force Base Chapel, Tampa, FloridaEmployment Type: Part-timeWork Schedule:Provide musical accompaniment and lead singing during Weekend Masses and participate in one weekly rehearsal.Facilitate 7 Holy Day worship services, 2 Christmas Masses, 2 Triduum services, 3 Holy Week services, and 5...
-
Customer Service Representative
4 weeks ago
Tampa, FL , USA, United States Elevance Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Care Representative to join our team at Elevance Health. As a Customer Care Representative, you will play a critical role in providing exceptional service to our members, addressing their inquiries, and resolving their concerns in a timely and professional manner.Key...
-
Laboratory Customer Service Representative
1 month ago
Tampa, FL , USA, United States RemX Full time{"title": "Laboratory Customer Service Representative", "content": "Job SummaryRemX is seeking a skilled Laboratory Customer Service Representative to provide exceptional customer service and support to clients and patients in a fast-paced laboratory environment.Key ResponsibilitiesAnswer calls and respond to inquiries from internal and external clients...
-
Customer Service Representative
4 weeks ago
Tampa, FL , USA, United States RemX Full timeCustomer Service Representative OpportunityRemX is assisting a leading Automotive industry client in Alpharetta, GA, seeking Customer Service/Account Representatives. This role involves high-volume inbound/outbound calls, processing payments and payoffs, and performing miscellaneous tasks as assigned. The ideal candidate will have a bachelor's degree,...
-
Customer Service Representative
2 days ago
Tampa, FL , USA, United States RemX Full timeCustomer Service Representative OpportunityRemX is seeking a skilled Customer Service Representative to join our team in Miramar, FL. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members over the phone.Key Responsibilities:Provide resolution for customers by addressing their inquiries and...
-
Customer Service Representative
2 days ago
Tampa, FL , USA, United States Elevating Solutions LLC Full timeCustomer Service RepresentativeWe are seeking a highly motivated and professional Customer Service Representative to join our team at Elevating Solutions LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service through phone, email, and chat support.Key Responsibilities:Respond to customer inquiries and...
-
Product Support Representative
4 weeks ago
Tampa, FL , USA, United States FIS Full timeAbout the Role:We are seeking a highly skilled Product Support Representative to join our team at FIS. As a Product Support Representative, you will be responsible for administering product requirements to maintain consistent account control of clients using FIS software products. Your primary goal will be to ensure the quality and utilization of FIS...
-
Customer Service Representative
4 hours ago
Tampa, FL , USA, United States Elevating Solutions LLC Full timeCustomer Service RepresentativeWe are seeking a highly motivated and professional Customer Service Representative to join our team as an independent contractor. In this role, you will be responsible for providing exceptional customer service through phone, email, and chat support.Key Responsibilities:Respond to customer inquiries and resolve issues promptly...
-
Customer Service Representative
1 day ago
Tampa, FL , USA, United States RemX Full timeCustomer Service Representative OpportunityRemX is seeking a highly skilled Customer Service Representative to join our team in Miramar, FL. As a key member of our customer service team, you will be responsible for providing exceptional service to our members through phone calls, ensuring a positive experience and resolving any issues that may arise.Key...
-
Customer Support Representative
1 month ago
Tampa, United States EVO Payments International Full timeCustomer Support Representative **Summary** EVO Payments, Inc. is a leading payments processor and acquirer for merchants, independent sales organizations, financial institutions, government organizations and multinational corporations located throughout North America and Europe. As a Customer Support Representative, you will be responsible for interacting...
-
Automotive Industry Expert
3 weeks ago
Tampa, FL , USA, United States WAIGlobal Full timeJob Title: Field Sales & Service RepresentativeAre you passionate about the automotive industry and enjoy sharing your expertise? As a Field Sales & Service Representative at WAI Global, you'll lead training sessions, support customers in the field, and collaborate with sales teams to foster strong client relationships.Job SummaryThe Field Sales & Service...