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Operations Director

2 months ago


New Orleans, Louisiana, United States The J. M. Smucker Company Full time

About the Role

The J. M. Smucker Company is seeking a highly skilled and experienced Operations Manager to lead our manufacturing team in New Orleans, LA. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our manufacturing plant, managing a team of technicians and managers, and driving continuous improvement initiatives.

Key Responsibilities

  • Lead a team of technicians and managers to ensure the operation meets safety, sanitation, and quality standards.
  • Manage and develop manufacturing systems to increase productivity, quality, and lower costs.
  • Facilitate, educate, motivate, coach, counsel, and guide the manufacturing team to ensure they have the ability to deliver results.
  • Sustain and advance processes for continuous improvement.
  • Manage employee and labor relations issues that impact the operation.
  • Develop a vision of an effective work system and a plan to move the workforce in the direction of that vision.
  • Help oversee the production scheduling and training functions.
  • Ensure essential business information is clearly communicated and understood by all members of the operation.
  • Track to KPIs and utilize them to make decisions.
  • Partner with other functions to ensure services, goods, materials, and ingredients for the operation are delivered in a timely manner.
  • Provide a credible sounding board and counterbalance to the Operations Director when exploring and discussing alternatives, concepts, ideas, etc.
  • Ensure employees clearly understand the operation vision and results toward goals.
  • Effectively manage the Operation budget.
  • Own a Smucker Quality Management Systems (SQMS) Pillar.
  • Ability to develop leaders and future leaders.

About Us

The J. M. Smucker Company is a leading manufacturer of food and beverage products. We are committed to delivering high-quality products and exceptional customer service. Our company culture is built on our Basic Beliefs, which include being bold, kind, striving to do the right thing, playing to win, and believing in a strong community that thrives together.

Requirements

  • Bachelor's degree; an Engineering degree is highly desired.
  • A minimum of 7 years of manufacturing experience.
  • Experience in building a high-performance work culture and systems.
  • Demonstrated experience in balancing the needs of production and product quality.
  • Prior experience working in a union environment.