Slate Operations Director
4 weeks ago
We are seeking a highly skilled and motivated Assistant Director of Slate Operations to join our Enrollment Management team at Loyola University New Orleans. This key role is responsible for the daily data management of our prospective student CRM system, Slate, as well as its integration with our student information system, Colleague, and other auxiliary systems.
Key Responsibilities- Oversee the daily maintenance, process optimization, audit, and archival of Loyola's Slate CRM system.
- Collaborate with leadership to provide recommendations on operational processes, including application building, data management, and reporting.
- Ensure smooth integrations between Slate, Colleague, and other partner systems.
- Research and update Slate with the latest tools and stay knowledgeable about industry-wide best practices.
- Perform regular quality audits of processes within Slate and identify operational inefficiencies.
- Oversee and manage the swift processing and uploading of student application materials to Slate.
- Document internal business processes related to Slate.
- Collaborate with and support the group of Slate administrators with information sharing, troubleshooting, and in-absence support.
- Assist in the processing of undergraduate applications as needed.
- Attend and serve prospective students at on- and off-campus recruitment events when requested.
- Bachelor's degree required.
- Minimum five years of experience working with an admissions/enrollment management CRM.
- Motivated to collaborate with campus partners with a spirit of humility and service.
- Must be able to work with minimal supervision while demonstrating superior time management, organizational, and analytical skills.
- A proven history of solving complex problems with sustainable goal-oriented solutions.
- Must be proficient with relevant technology and possess strong interpersonal skills, effective presentation skills, and strong written and verbal communication skills.
- Willingness to acquire an understanding of the Jesuit commitment to excellence in education, diversity of the student body, social service, and the liberal arts and sciences traditions.
- Reflect the values of goals and priorities of a value-centered education in all written or verbal communications.
- Ability to develop congenial and productive working relationships with Loyola administrators, faculty, staff, students, and alumni.
- Willingness to travel and/or work irregular hours and weekends when needed.
Loyola University New Orleans offers a complete benefits package to full-time employees, including health care, dental, vision, retirement, flexible spending accounts, life insurance, long-term disability, tuition remission, holidays, vacation, and sick leave. Part-time employees who work an average of 30 hours per week over the course of a year receive certain benefits on a pro-rated basis.
To learn more details, visit our website.
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