Senior Associate Director of Slate Operations
1 day ago
Join Loyola University New Orleans as a Senior Associate Director of Slate Operations and become a key member of our data support team. This role is responsible for the daily data management of our prospective student CRM system, Slate, as well as its integration with our student information system, Colleague, and other auxiliary systems.
Key Responsibilities:- Manage the admissions operations team, overseeing the daily maintenance, process optimization, audit, and archival of Loyola's Slate CRM system.
- Collaborate with leadership to provide recommendations on operational processes, including application building, data management, and reporting.
- Ensure smooth integrations between Slate, Colleague, and other partner systems.
- Research and update Slate with the latest tools and stay knowledgeable about industry-wide best practices.
- Perform regular quality audits of processes within Slate and identify operational inefficiencies.
- Oversee and manage the swift processing and uploading of student application materials to Slate.
- Document internal business processes as it relates to Slate.
- Collaborate with and support the group of Slate administrators with information sharing, troubleshooting, and in-absence support.
- Assist in the processing of undergraduate applications as needed.
- Attend and serve prospective students at on and off-campus recruitment events when requested.
- Bachelor's degree required.
- Minimum five years of experience working with an admissions/enrollment management CRM.
- Motivated to collaborate with campus partners with a spirit of humility and service.
- Must be able to work with minimal supervision while demonstrating superior time management, organizational, and analytical skills.
- A proven history of solving complex problems with sustainable goal-oriented solutions.
- Must be proficient with relevant technology as well as possess strong interpersonal skills, effective presentation skills, and strong written and verbal communication skills.
- Willingness to acquire an understanding of the Jesuit commitment to excellence in education, diversity of the student body, social service, and the liberal arts and sciences traditions.
- Reflect the values of goals and priorities of a value-centered education must be reflected in all written or verbal communications.
- Ability to develop congenial and productive working relationships with Loyola administrators, faculty, staff, students, and alumni.
- Willingness to travel and/or work irregular hours and weekends when needed.
- A master's degree is preferred.
- Previous supervisory experience managing professional and student staff is preferred.
- Must be able to stand and walk for extended periods.
- Must be able to carry and transport 40 pounds of materials and/or equipment.
- Must be willing to travel and attend training/professional development opportunities as prescribed by Leadership.
- Able to perform the essential duties of the position with or without a reasonable accommodation.
Loyola University New Orleans is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, gender, sexual orientation, age, religion, disability, veteran's status, or national origin in its educational programs or activities, including employment and admissions. We offer a complete benefits package to full-time employees, including health care, dental, vision, retirement, flexible spending accounts, life insurance, long-term disability, tuition remission, holidays, vacation, and sick leave.
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New Orleans, Louisiana, United States Loyola University New Orleans Full timeAbout the RoleThe Sr. Associate Director of Slate Operations is a key member of Loyola's data support team, responsible for the daily data management of Loyola's prospective student CRM system, Slate, and its integration with Loyola's student information system, Colleague, and other auxiliary systems.Key ResponsibilitiesManage the admissions operations team,...
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