Technology Operations Director
2 days ago
Delta Utilities is seeking a seasoned Technology Operations Director to lead the internalization of technical architecting and strategic decision-making for the company's IT infrastructure. This role will focus on reducing reliance on external vendors by bringing these functions in-house while also managing and leading the design and implementation of complex infrastructure projects.
The ideal candidate will balance strategic oversight with hands-on management of infrastructure solutions to support the company's long-term operational goals. It is a full-time position based in New Orleans, Louisiana.
Key Responsibilities- Develop and implement technical architecture and strategic decisions related to IT infrastructure and systems, ensuring they align with Delta Utilities' business objectives
- Lead the design, planning, and execution of complex IT infrastructure projects, ensuring they meet performance, security, and scalability requirements
- Architect, design, implement and manage the cloud infrastructure and environments
- Collaborate with external partners, including vendors like Accenture, while assuming full responsibility for technical decisions and directing their activities in the design and implementation process
- Reduce external costs by developing in-house capabilities for architecting and strategic planning while maintaining efficient vendor relationships for execution
- Act as the technology liaison between IT, operations, and other business units, ensuring seamless integration and alignment on technology-driven initiatives
- Stay ahead of industry trends and emerging technologies to ensure the company's infrastructure remains competitive
- Ensure the company's infrastructure systems are designed with a focus on security, risk mitigation, and compliance with regulatory requirements
- Maintain responsibility for our information technology and operations technology networks across a national footprint
- Bachelor's degree in information technology (IT), computer science, engineering, or a related field; advanced degree preferred
- Minimum of 10 to 15 years of experience in IT infrastructure, technology operations, or related areas, with experience in utilities, energy, or large-scale industrial sectors
- Proven track record in managing and leading the architecture, design, and implementation of complex IT infrastructure projects
- Demonstrated experience transitioning technical and strategic roles in-house from third-party vendors
- Strong leadership, communication, and strategic thinking skills, with a focus on collaboration and cross-functional coordination
- Familiarity with managing external vendors like Accenture in a strategic partnership context
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