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Pharmaceutical Sales Representative
2 months ago
Join Our Team
At Cencora, our team members are integral to our mission of fostering healthier futures. Every individual plays a crucial role in our ability to fulfill this commitment.
If you aspire to make a significant impact in the health sector, we invite you to become part of our innovative organization and contribute to enhancing the lives of both people and animals globally.
Key Responsibilities
The Generics Retail Sales Specialist - Remote utilizes the Richardson Sales model to cultivate, sustain, and execute long-term business relationships with designated clients, focusing heavily on contract generic expansion and the comprehensive offerings of Cencora.
This role involves:
- Providing industry insights and a thorough explanation of total value.
- Recapturing lost sales orders that deliver value to both the customer and Cencora.
- Collaborating closely with field sales counterparts to pinpoint target accounts, including those with existing compliance challenges and high potential opportunities.
Primary Duties:
- Drive generic sales within a selected group of accounts.
- Meet monthly sales and activity objectives established with the department manager, which may encompass call volume, order conversion rates, order volume, and revenue.
- Analyze reports and data to evaluate profitability growth of PRxO generics; develop and implement strategies to ensure ongoing success.
- Maintain meticulous follow-through in customer interactions; customize solutions and sales messages to align with customer needs, ensuring continuous follow-up to seize additional business opportunities.
- Utilize the HUB to update customer activities, ensuring visibility for field sales counterparts.
- Inform existing customers about new programs, promotional activities, pricing strategies, and assist with any current issues or unresolved matters.
- Work with Field Sales, particularly the Sales Executive role, to formulate account-specific strategies considering customer goals, current PRxO sales, compliance, and generics best practices.
- Develop a comprehensive understanding of customer needs through dialogue; gather competitive intelligence at both market and customer levels to tailor solutions effectively.
- Collaborate with the Corporate Generics team and other Generic Directors to establish a unified PRxO approach.
- Support and execute individual programs aimed at driving PRxO sales, including new product launches and compliance initiatives.
- Provide feedback and recommendations to the Corporate Generics team regarding programs, policies, products, and pricing.
- Willingness to travel occasionally for annual meetings.
- Perform related duties as assigned.
Qualifications
To be successful in this role, candidates should possess:
- A bachelor's degree in business administration, sales, marketing, or a related field, or an equivalent combination of experience and education.
- A minimum of four years of directly related experience, preferably in the pharmaceutical industry.
- At least two years of experience in a phone or call center environment.
- The ability to adapt to daily changes in products and procedures.
- Strong relationship-building skills and a commitment to customer satisfaction.
- Competent understanding of sales management, planning, and successful selling techniques.
- Effective communication skills, both verbal and written.
- Strong interpersonal skills to foster cooperative working relationships.
- The ability to analyze customer financial data and develop strategies to address identified financial issues.
- Capability to interpret industry trends and competitive information to adapt strategies accordingly.
- Creativity and focus in problem-solving.
- Familiarity with the Customer Value Chain.
- Proficiency in using computers and company systems effectively.
What We Offer
Cencora provides a comprehensive compensation and benefits package that fosters an inclusive culture and supports our team members in living purposefully every day. Our offerings include:
- Medical, dental, and vision care.
- A wide range of benefits focusing on physical, emotional, financial, and social wellness.
- Support for working families, including backup dependent care and family building assistance.
- Professional development resources and training programs.
- Opportunities for mentorship and participation in employee resource groups.
We are committed to equal employment opportunities and fostering a diverse workplace.