Produce Department Training Specialist
4 weeks ago
The Produce Department Team Trainer is responsible for supporting the high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. This role works in partnership with Team Leadership, the Store Trainer, Team Member Services Generalists, and other qualified Team Members to ensure the timely completion of New Member Connections and supports Global, Regional, and department-specific training.
Key Responsibilities
Ensures new and ongoing store and team training programs are successfully delivered and completed.
Works within training deadlines and goals, coordinating with Team Leaders and the Store Trainer to schedule New Member training during their first four shifts.
Coordinates with New Members, Team Leadership, and the Store Trainer on the timely completion of New Member Connections, regularly communicating status toward completion.
Facilitates team-specific operational training for Team Members, including team Operational Learning Pathways and team-specific program rollouts.
Attends Team Trainer meetings, as scheduled, and acts as a role model for constant food safety, sanitation procedures, and occupational safety.
Trains all Team Members on customer service standards and looks for opportunities to provide timely feedback.
Trains all Team Members on new products, their differentiation, sales tactics, and department placement.
Consistently practices and models proper care, use, and maintenance of all team equipment and PPE.
Completes the Team Trainer Operational Learning Pathway, Team Trainer Certification, and other assigned training.
Familiarizes themselves with the Store Training Roles Handbook and maintains engagement with all communication platforms.
Organizes, tracks, reports, and maintains accurate training records using Whole Foods Market's learning systems.
Requirements
6 months of Whole Foods Market experience (or equivalent retail training experience).
Ability to lift 50 pounds and work in a fast-paced environment with a sense of urgency.
Strong communication skills and willingness to work as part of a team.
Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
Passion for high-quality foods and the mission of Whole Foods Market.
Strong work ethic and ability to work in a team environment with a sense of urgency.
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