Patient Access Coordinator

2 months ago


Portland, Oregon, United States Shriners Children's Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Shriners Children's. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and insurance verification processes.

Key Responsibilities:
  • Customer Relations: Greet and accurately direct patients and families presenting for appointments and treatment.
  • Patient Information: Accurately enter and update patient information into our computer system according to current applicable procedures.
  • Insurance Information: Verify insurance coverage for all patients receiving services at the hospital and update registration encounters to reflect contact information.
  • Patient Check-in: Perform check-in of patients who arrive for scheduled appointments or admissions.
  • Insurance Verification: Verify insurance coverage for all patients receiving services at the hospital and maintain the Incomplete Verification worklist in SHCIS.
  • Insurance Authorization and Financial Counseling: Assist with insurance authorization process and financial counseling functions as needed.
Requirements:
  • High School Diploma or equivalent
  • 2 years of experience in patient access, insurance verification, and computer applications
  • 2 years of clerical experience with the ability to coordinate, manage, and follow-up
  • COVID-19 Vaccination
Preferred Qualifications:
  • Associate's degree in a related field


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