Client Services Manager

7 days ago


Bothell, Washington, United States Redwood Family Care Network Full time
Senior Program Manager for IDD Services

We are seeking a seasoned Client Services Manager to join our team in Everett, WA. As a key member of our management team, you will be responsible for delivering exceptional service quality and person-centered care to individuals with disabilities.

Key Responsibilities:

  • Oversee the integration of health, community inclusion, and behavioral support services to ensure a whole-person approach to client care.
  • Develop and implement individualized service plans that prioritize clients' goals related to health, community involvement, and personal development.
  • Serve as the primary contact for case management and client care inquiries, ensuring timely communication with stakeholders.
  • Collaborate with families, guardians, regulatory agencies, and community support systems to advocate for clients' rights and preferences.
  • Ensure compliance with policies, regulations, and standards, while managing deadlines and emergent needs effectively.

Requirements:

  • High school diploma required; Bachelor's degree in Human Services or related field preferred.
  • At least 2 years of experience working with clients with disabilities.
  • 3+ years of supervisory experience.

Preferred Qualifications:

  • Bachelor's degree in Human Services or related field.
  • 3+ years of experience working with people with disabilities.
  • 5+ years of managing teams.

This is a full-time, salary-exempt position with a competitive estimated salary range of $67,725-$70,000 annually, based on location and experience. Overtime expected. Typical hours: Monday through Friday, 8:30 AM-5:00 PM, with frequent after-hours attention required.

The successful candidate will possess strong interpersonal communication and organizational skills, with the ability to maintain confidentiality and handle sensitive information. They will also have a passion for making a meaningful difference in the lives of individuals with disabilities.



  • Bothell, Washington, United States Redwood Family Care Network Full time

    We are seeking a dedicated and detail-oriented Health Services Operations Manager to join our team at Redwood Family Care Network. This is a critical role that requires strong organizational skills, excellent communication abilities, and a passion for delivering exceptional patient care.About the RoleThis position is responsible for overseeing the medical...


  • Bothell, Washington, United States Amazon Services LLC Full time

    At Amazon Web Services, we are seeking a highly skilled and experienced Software Development Manager to lead our team of software development engineers in the design, development, and operation of our global infrastructure. As an SDM, you will be responsible for mentoring and managing a team of engineers, ensuring that monitoring systems meet and exceed the...


  • Bothell, Washington, United States The Management Association, Inc. Full time

    Job Title: Customer Service AdministratorWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at The Management Trust. This role will provide exceptional customer service and quality administrative support to both internal and external clients, ensuring seamless communication and efficient task...


  • Bothell, Washington, United States Philips Full time

    About the RoleAs a Strategic Product Manager - Core Services, you will play a crucial role in defining, creating, launching, delivering, and managing service products and solutions for ultrasound customers. Your primary goal will be to create superior customer value through a deep understanding of customer needs and commercial success criteria, ultimately...


  • Bothell, Washington, United States Patterson Companies, Inc. Full time

    Job SummaryThe Dispatch Service Coordinator role at Patterson Companies, Inc. requires a professional with strong autonomy to plan resources and schedule service requests efficiently. As a key member of the team, you will be responsible for dispatching services, managing resources, and ensuring seamless service delivery.Essential Functions:Triage customer...


  • Bothell, Washington, United States Edward Jones Full time

    At Edward Jones, we believe in a human-centered approach to improve the lives of our clients, colleagues, and communities.The Branch Office Administrator role is an exciting opportunity for individuals who want to make a meaningful impact. As a key member of our team, you will work closely with Financial Advisors to help clients achieve their long-term...


  • Bothell, Washington, United States Indigo Real Estate Services Full time

    **About the Role**We are seeking an experienced Maintenance Supervisor to oversee all maintenance operations at Indigo Real Estate Services. This is a full-time position that requires strong leadership and organizational skills, as well as excellent communication and problem-solving abilities.


  • Bothell, Washington, United States Redwood Family Care Network Full time

    About the RoleWe are seeking a skilled Healthcare Program Director to join our team at Redwood Family Care Network. This role is responsible for overseeing the medical coordination of individuals with intellectual and developmental disabilities.The successful candidate will provide support to the interdisciplinary team in areas such as file management,...


  • Bothell, Washington, United States Westland Resources Full time

    We are seeking a highly motivated Environmental Program Manager to join our team in the Pacific Northwest. This role will be responsible for developing and growing WestLand's environmental presence throughout the region.As an Environmental Program Manager, you will have established relationships with local regulatory agencies and existing clientele in the...

  • Behavioral Therapist

    4 weeks ago


    Bothell, Washington, United States ALPHA SUPPORTED LIVING SERVICES Full time

    About the Role:We are seeking a highly skilled Behavioral Therapist to join our team at Alpha Supported Living Services. As a Behavioral Therapist, you will be responsible for conducting functional assessments, generating related Positive Behavior Support Plans (PBSPs), and ensuring the effective implementation of the PBSP through staff training and...


  • Bothell, Washington, United States Aramark Corp. Full time

    About the RoleWe are seeking a skilled Catering Services Professional to join our team in Seattle. As an Event Execution Specialist, you will play a critical role in ensuring the success of our catering operations.Key ResponsibilitiesSet up and execute catering events according to client specifications, including banquet event orders.Transport and deliver...


  • Bothell, Washington, United States Redwood Family Care Network Full time

    About the RoleWe are seeking a dedicated and compassionate Home Care Aide to provide supportive services to individuals with intellectual and developmental disabilities.As a valued member of our team, you will play a critical role in delivering person-centered home and community-based services that empower our clients to live fulfilling lives.


  • Bothell, Washington, United States Aramark Corp. Full time

    Embark on a rewarding career with Aramark Corp. as a Campus Food Service Assistant.About the RoleWe are seeking dedicated and enthusiastic individuals to join our team in food service operations at various campus locations. As a Campus Food Service Assistant, you will play a vital role in ensuring seamless food preparation and presentation while providing...


  • Bothell, Washington, United States Redwood Family Care Network Full time

    Key ResponsibilitiesThis position is responsible for overseeing the financial operations of Residential Clients in Washington State. The successful candidate will supervise Assistant Directors and Rep Payees, ensuring compliance with regulatory requirements and maintaining accurate records.Duties and ResponsibilitiesProcess and ensure payment of bills for...


  • Bothell, Washington, United States TradeMark Residential & Commercial Services LLC Full time

    Job OverviewWe are seeking a highly skilled licensed plumber to join our team at TradeMark Residential & Commercial Services LLC.The ideal candidate will have a strong background in plumbing and be proficient in communicating with clients and customers about the scope of work and expectations.A clean and stocked company vehicle is essential, as well as...


  • Bothell, Washington, United States NCN CO Full time

    Job Title: Customer Service Ambassador">Overview: NCN CO is seeking a skilled Customer Service Ambassador to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service and support to our guests.">About the Role: We are looking for a friendly, approachable, and organized individual who can work...


  • Bothell, Washington, United States Redwood Family Care Network Full time

    About the OpportunityWe are seeking a highly skilled and compassionate Transformational Residential Behavioral Services Director to join our team at Redwood Family Care Network. This dynamic leader will oversee behavioral support plans, ensure regulatory compliance, and drive growth within our residential services division.Key Responsibilities:Develop and...


  • Bothell, Washington, United States Debris to Green Recycling Full time

    Job SummaryWe are seeking a skilled Government Contract Manager to join our team at Debris to Green Recycling. As a key member of our organization, you will be responsible for securing and managing government contracts, ensuring compliance with regulations, and maintaining strong relationships with local, state, and federal agencies.Key...


  • Bothell, Washington, United States Albertsons Full time

    Bakery Department Manager Job DescriptionWe are seeking a skilled and experienced Bakery Department Manager to join our team at Albertsons. As a key member of our bakery team, you will be responsible for overseeing the day-to-day operations of the department, ensuring high-quality products, excellent customer service, and achieving sales and profit...


  • Bothell, Washington, United States Qualstar Credit Union Full time

    About Qualstar Credit UnionWe are a growing, well-established, and financially strong not-for-profit organization. With 70,000 members headquartered in Bothell, WA, we specialize in providing financial services to hardworking union members through their labor union association.Our team of diverse individuals enjoys tackling challenges and finding solutions...