Customer Service Representative

4 days ago


Mansfield, Louisiana, United States Southern Classic Chicken Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Southern Classic Chicken. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Greet and Serve Guests: Welcome all guests with a sincere smile and enthusiasm, creating a warm and inviting atmosphere.
  • Process Transactions: Accurately process cash and credit card transactions, collecting money and delivering orders in a timely manner.
  • Upsell and Suggestive Selling: Take orders, including up-selling and suggestive selling menu items to enhance the guest experience.
  • Deliver Excellent Service: Demonstrate company service expectations when serving guests, ensuring a positive and memorable experience.

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with guests and team members in a fast-paced environment.
  • Attention to Detail: Accurately process transactions and maintain a clean and organized workspace.
  • Teamwork: Collaborate with colleagues to ensure seamless service and achieve team goals.


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