Retail Sales Representative

3 weeks ago


Porterville, California, United States Ace Hardware Full time
About Ace Hardware
Ace Hardware is a locally owned family business dedicated to supporting our community and customers. With a legacy spanning over 75 years, our current owners, who are part of the third generation, have been managing the store for nearly three decades.

Employee Benefits
We provide benefits for full-time employees after one year of service, which includes paid vacation, sick leave, medical coverage, and a Simple IRA plan.

Candidate Profile
We seek trustworthy and hardworking individuals who are eager to learn and thrive in a dynamic, customer-focused retail environment. Applicants should be capable of safely lifting up to 50 pounds.

General Overview
As a member of our team, you will receive training and develop skills across various aspects of customer service, including but not limited to:
  • Stocking merchandise
  • Maintaining cleanliness of shelves
  • Housekeeping duties
  • Managing price labels
  • Utilizing communication skills to address customer needs

Key Responsibilities
Responsibilities include, but are not limited to:

Customer Service:
  • Represent Ace Hardware positively.
  • Proactively assist customers in resolving issues.
  • Maintain a friendly and approachable demeanor with customers and colleagues.
  • Ensure prompt and courteous responses to all inquiries.
  • Direct unresolved customer complaints to management.
  • Possess comprehensive product knowledge and familiarity with store layout.

Store Operations:
  • Contribute to a positive, professional, and safe work atmosphere.
  • Assist with receiving, checking in, and stocking merchandise.
  • Help maintain the orderliness and cleanliness of the sales floor and stockroom.
  • Support merchandise resets throughout the store.
  • Operate a forklift with appropriate training.
  • Participate in store meetings.
  • Exhibit professionalism in appearance and conduct.
  • Perform additional duties as assigned.

Qualifications
Qualified candidates will be contacted directly to initiate the interview process.

Essential Requirements:
  • Education: High School diploma or GED equivalent.
  • Experience: Previous retail experience is preferred.
  • Physical Demands: Standing, walking, lifting (up to 50 lbs), and climbing.


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