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Customer Service Representative
2 months ago
Ace Hardware is a local family-owned retail business with a long history of serving the community. We are committed to providing excellent customer service and a positive shopping experience.
Job SummaryThe Cashier and Sales Team Member is responsible for providing exceptional customer service and ensuring a smooth checkout process. This role involves working with customers, processing transactions, and maintaining a clean and organized store environment.
Key Responsibilities:- Customer Service: Project a positive and friendly demeanor, greet customers, and thank them by name when possible.
- Checkout Operations: Clear customer checkout lines quickly and efficiently, answer and monitor calls and pages promptly, and communicate any issues that require management assistance.
- Store Appearance and Upkeep: Maintain a clean and organized store environment, including the front end, checkout areas, and entrance doors.
- Inventory Management: Assist with pricing, stocking, marking, and bagging merchandise, and ensure that impulse counters are stocked and faced.
- Education: High School or GED equivalent.
- Experience: Cashier experience preferred, but not required. Customer service experience is also preferred.
- Physical Demands: Standing, walking, lifting (up to 25lbs), and climbing.