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Sales Associate

2 months ago

Porterville, California, United States Ace Hardware Full time
{"title": "Sales and Service Associate", "content": "

About Ace Hardware

We are a local family-owned store committed to serving our community and customers. With over 75 years of experience, we have built a reputation for providing excellent customer service and a wide range of products.

We are looking for honest, industrious individuals who like to learn and want to be part of a fast-paced customer-service oriented retail team.

As a Sales and Service Associate, you will be trained and develop skills in all facets of customer care, including stocking merchandise, cleaning shelves, housekeeping, maintaining price labels, and using learned communication skills to solve customer needs.

Key Responsibilities:

\u2022 Provide a positive representation of Ace Hardware.
\u2022 Proactively assist customers in solving problems.
\u2022 Possess a friendly outgoing demeanor; work well with customers as well as associates.
\u2022 Ensure all pages and phone calls are answered promptly, courteously and effectively.
\u2022 Forward any customer complaint that cannot be handled to a member of management.
\u2022 Possess strong product knowledge and knowledge of store layout and location of products.

Requirements:

\u2022 High School or GED equivalent.
\u2022 Formal retail experience preferred.
\u2022 Ability to safely lift 50 pounds.

We offer a positive work environment, competitive pay, and opportunities for advancement. If you are a motivated and customer-focused individual, we encourage you to apply.

"}