Inside Sales Quotation Specialist
2 weeks ago
Professional Security Alliance, Inc. (PSA) is seeking a highly skilled Inside Sales Quotation Specialist to join our team. As a key member of our sales team, you will be responsible for preparing quotes and pricing information for our customers. This role requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.
Key Responsibilities- Prepare accurate and timely quotations for customers, ensuring all information is complete.
- Review requests for quotes (RFQs) and obtain all necessary information from customers.
- Collaborate with sales representatives to identify opportunities for upselling and cross-selling.
- Provide accurate and up-to-date pricing information for all requested products and services.
- Build and maintain relationships with customers, suppliers, and internal stakeholders.
- Ensure quotes comply with company policies and procedures.
- Provide exceptional customer service and respond promptly to customer inquiries and concerns.
- Support the sales team with administrative tasks such as data entry and reporting.
- Contribute to developing new processes and procedures to improve efficiency and effectiveness.
- Bachelor's degree in business, marketing, or a related field preferred.
- Experience in sales support or customer service is a plus.
- Strong communication and interpersonal skills.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a high level of accuracy.
- Proficient in Microsoft Office; experience with NetSuite CRM software is a plus.
- Honesty and integrity.
- Ability to manage multiple priorities simultaneously.
- Superior customer/client focus.
- Professional communication skills with team members at all levels.
- Effective workload prioritization and organization.
- Quick learner, able to multitask and meet deadlines.
- Positive attitude and ability to thrive in a fast-paced environment.
- Works well both in a team environment and independently.
This position operates in an office environment. The specialist will work business hours of the assigned territory, Monday through Friday, but may be required to work additional hours during peak periods or to meet deadlines.
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