Laboratory Support Specialist

1 week ago


Weston, United States TEKsystems Full time
Exciting Opportunity: Laboratory Support Specialist at TEKsystems
  • Contract Position
  • On-site Role

Overview:

TEKsystems is actively looking for a Laboratory Support Specialist to aid in the effective management of various technological resources through a web-based platform. The successful candidate will be instrumental in delivering technical assistance and resolving issues related to end-user desktops and laboratory equipment.

Key Responsibilities:

  • Deliver desktop assistance including troubleshooting and software oversight
  • Oversee and manage user computer devices and laboratory applications
  • Diagnose issues with laboratory instruments and computer system interfaces
  • Engage in Incident Response and Problem Management protocols
  • Support data storage solutions and asset management
  • Work collaboratively with equipment vendors to address network and connectivity challenges
  • Conduct new PC setups and refresh deployments
  • Ensure exceptional customer service experiences

Required Skills:

Laboratory instrumentation, Windows 10 proficiency, Customer service excellence, Technical support capabilities, Configuration management

Preferred Skills & Qualifications:

Candidates should possess strong customer service and problem-solving skills. Experience in an FDA-regulated setting is advantageous. This role may have the potential for extension beyond the initial contract period.

Experience Level:

Intermediate Level



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