Community Outreach Coordinator

7 days ago


Salt Lake, Utah, United States AU Standard Full time
About the Role

At AU Standard, we're seeking a highly motivated and empathetic Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a vital role in building strong relationships with our donors and supporters.

Key Responsibilities
  • Donation Support: Provide exceptional customer service to donors, responding to their inquiries and concerns in a timely and professional manner.
  • Relationship Building: Foster strong relationships with donors, understanding their needs and preferences to deliver personalized support.
  • Donation Processing: Accurately record donations and maintain accurate donor enrollment reporting.
  • Community Engagement: Collaborate with local organizations and charities to build partnerships and enhance fundraising efforts.
  • Team Collaboration: Work closely with our sales and marketing teams to stay up-to-date on fundraising trends and techniques.
Requirements
  • Education: Some college or higher education degree in Communications, Marketing, Business, or a related field is recommended.
  • Passion for Community: A genuine passion for supporting causes and the community is essential.
  • Empathy and Understanding: Excellent interpersonal skills, with the ability to empathize with donors and understand their needs.
  • Organizational Skills: Strong organizational skills, with the ability to work independently and as part of a team.


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