Sales Team Lead

2 weeks ago


Princeton, New Jersey, United States Crate and Barrel Full time

About the Role

Crate and Barrel is seeking a highly motivated and experienced Sales Team Lead to join our team. As a Sales Team Lead, you will be responsible for leading a team of Sales Associates to achieve sales goals and provide exceptional customer service.

Key Responsibilities

  • Lead a team of Sales Associates to meet sales goals and provide excellent customer service.
  • Coach and develop Sales Associates to improve their sales and customer service skills.
  • Partner with the Assistant Store Manager to train and develop Sales Associates on product knowledge, selling, and customer service.
  • Maintain a strong visible presence on the sales floor and adjust staffing as needed to ensure every customer receives personal attention.
  • Review KPI results and work with the Assistant Store Manager to identify opportunities and corrective actions.

Requirements

  • 1+ years of customer service or retail experience.
  • Strong communication and interpersonal skills.
  • High school diploma/GED or equivalent.
  • Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends.
  • Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.

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