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Sales Team Lead

2 months ago

Princeton, New Jersey, United States Crate and Barrel Full time

About the Role

We're seeking a highly motivated and results-driven Sales Team Lead to join our team at Crate and Barrel. As a Sales Team Lead, you will be responsible for leading a team of Sales Associates to achieve sales goals and provide exceptional customer service.

Key Responsibilities

  • Lead a team of Sales Associates to meet daily sales goals and exceed customer expectations.
  • Coach and develop Sales Associates to improve their sales skills and product knowledge.
  • Partner with the Assistant Store Manager to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures.
  • Review KPI results and work with Assistant Store Managers to identify opportunities and corrective actions.
  • Communicate regularly with the Assistant Store Manager to review business results, execution of plans/strategies, customer feedback and associate performance.

Requirements

  • 1+ years customer service or retail experience.
  • Strong communication and interpersonal skills.
  • High school diploma/GED or equivalent.
  • Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends.
  • Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.

About Us

Crate and Barrel is a leading home furnishings retailer with a passion for inspiring purpose-filled living. We're committed to delivering high-quality products that bring beauty and function to people's homes.