Field Service Specialist

2 weeks ago


New York, New York, United States Emerson Full time
Job Summary

We are seeking a highly skilled Field Service Specialist to join our team at Emerson. As a key member of our installation and support team, you will be responsible for the installation and support of FLEXIM Flow and Analytical products in the Northeast territory of the United States.

Key Responsibilities
  • Perform installation and post-sales support of FLEXIM products
  • Conduct field tests, surveys, and upgrades of installed systems
  • Provide customer service, application support, and product training to end users, technical sales reps, and employees
  • Perform in-house repair, including calibration laboratory work
  • Communicate and work with product development teams
  • Write training manuals and technical procedures
  • Train field service engineers and sales personnel on installation and troubleshooting practices
Requirements
  • Engineering degree and three (3) years of relevant service-related experience
  • Strong writing skills
  • Ability to work in demanding industrial environments
  • Flexibility to travel at short notice
  • Ability to travel up to 40% of the time
  • Legal authorization to work in the United States
Preferred Qualifications
  • Flow measurement experience (Instrument and Controls environment)
  • Computer skills
What We Offer

We recognize the importance of employee well-being and offer a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, profit-sharing retirement, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave, vacation, and holiday leave.

We are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $85 to $95K annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. This position is eligible for overtime and includes a company vehicle.



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