Medical Office Coordinator
2 days ago
Customer Service Specialist
We are seeking a skilled Customer Service Specialist to join our team at AdventHealth Shawnee Mission. As a key member of our patient care team, you will be responsible for providing exceptional customer service to our patients, visitors, and staff.
About the Job
This role requires a high school diploma or equivalent and up to 1 year of experience in a customer service or healthcare setting. You will be working in a fast-paced environment, interacting with patients, visitors, and staff daily.
Responsibilities
- Greet patients and visitors in a friendly and welcoming manner.
- Manage incoming phone calls and direct them to the correct department.
- Schedule patient appointments and maintain accurate records.
- Process payments and handle billing inquiries.
Benefits
- A competitive salary range of $38,000 - $50,000 per year.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A generous paid time off policy.
About Us
AdventHealth Shawnee Mission is a faith-based healthcare organization dedicated to improving the health and quality of life of our patients, families, and communities. We are committed to delivering exceptional patient care and service to those we serve.
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