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Property Operations Manager
2 months ago
Position Summary:
The Housing Manager is responsible for overseeing property operations to ensure adherence to Park City Communities' leasing agreements for a designated portfolio of developments. This role emphasizes Finance, Operations, Resident Relations, and Procurement, and reports directly to the Portfolio Manager. The Housing Manager plays a vital role in delivering property services that fulfill the Authority's obligations under lease agreements, local regulations, and statutory requirements.
About Park City Communities:
Park City Communities is dedicated to providing high-quality housing and exceptional service to our residents, striving to maintain safe and satisfactory living environments.
Key Responsibilities:
FINANCIAL MANAGEMENT
- Oversee project-specific budgets for assigned properties.
- Develop strategies to ensure that properties provide appealing housing options within financial constraints.
- Prepare forecasts for occupancy trends and manage accounts receivable.
- Set priorities for operational activities.
- Engage in budget planning and advocate for essential resources.
OPERATIONAL OVERSIGHT
- Supervise all phases of the leasing process and tenant selection.
- Coordinate tenant income re-evaluations and maintenance requests.
- Review work orders and assess physical systems reports.
- Train administrative and maintenance personnel.
- Participate in meetings to review and propose policy recommendations.
- Plan and supervise preventive maintenance and security initiatives.
RESIDENT ENGAGEMENT
- Collaborate with tenant and community organizations to strengthen relationships.
- Provide social service referrals for families in need.
- Conduct unit inspections and foster cooperative relationships with social service agencies.
- Facilitate resident access to community amenities.
PROCUREMENT COMPLIANCE
- Ensure adherence to the Public Housing Management Assessment Program.
- Maintain a satisfactory PHMAP score for maintenance indicators.
Qualifications: A Bachelor's degree with a minimum of three years of experience in property management is required. Candidates must be a Certified Public Housing Manager or have the capability to obtain certification within one year. Strong competencies in lease enforcement, maintenance oversight, and budget management are essential.
- Familiarity with Connecticut Tenant Landlord law and HUD regulations.
- Ability to manage budgets and coordinate maintenance operations.
- Excellent communication, supervisory, and computer skills.
- Experience in property management and service contract administration.
- Bilingual proficiency in Spanish and English is advantageous.
- A valid Driver's License is mandatory.
Employee Benefits:
- Comprehensive healthcare plan including dental and vision coverage.
- Employee Assistance Program (EAP).
- Employer-funded group life insurance valued at $25,000.
- Participation in the Connecticut Municipal Employee Retirement System.
- Paid Time Off, Sick Leave, Personal Days, and 13 holidays annually.
- Opportunities for professional development, tuition reimbursement, and retirement savings options.
- Employee discounts and supplemental insurance options.