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Property Operations Manager

2 months ago


Bridgeport, Connecticut, United States Park City Communities Full time
Job Overview

Position Summary:

The Housing Manager is responsible for overseeing property operations to ensure adherence to Park City Communities' leasing agreements for a designated portfolio of developments. This role emphasizes Finance, Operations, Resident Relations, and Procurement, and reports directly to the Portfolio Manager. The Housing Manager plays a vital role in delivering property services that fulfill the Authority's obligations under lease agreements, local regulations, and statutory requirements.

About Park City Communities:
Park City Communities is dedicated to providing high-quality housing and exceptional service to our residents, striving to maintain safe and satisfactory living environments.

Key Responsibilities:

FINANCIAL MANAGEMENT

  • Oversee project-specific budgets for assigned properties.
  • Develop strategies to ensure that properties provide appealing housing options within financial constraints.
  • Prepare forecasts for occupancy trends and manage accounts receivable.
  • Set priorities for operational activities.
  • Engage in budget planning and advocate for essential resources.

OPERATIONAL OVERSIGHT

  • Supervise all phases of the leasing process and tenant selection.
  • Coordinate tenant income re-evaluations and maintenance requests.
  • Review work orders and assess physical systems reports.
  • Train administrative and maintenance personnel.
  • Participate in meetings to review and propose policy recommendations.
  • Plan and supervise preventive maintenance and security initiatives.

RESIDENT ENGAGEMENT

  • Collaborate with tenant and community organizations to strengthen relationships.
  • Provide social service referrals for families in need.
  • Conduct unit inspections and foster cooperative relationships with social service agencies.
  • Facilitate resident access to community amenities.

PROCUREMENT COMPLIANCE

  • Ensure adherence to the Public Housing Management Assessment Program.
  • Maintain a satisfactory PHMAP score for maintenance indicators.

Qualifications: A Bachelor's degree with a minimum of three years of experience in property management is required. Candidates must be a Certified Public Housing Manager or have the capability to obtain certification within one year. Strong competencies in lease enforcement, maintenance oversight, and budget management are essential.

  • Familiarity with Connecticut Tenant Landlord law and HUD regulations.
  • Ability to manage budgets and coordinate maintenance operations.
  • Excellent communication, supervisory, and computer skills.
  • Experience in property management and service contract administration.
  • Bilingual proficiency in Spanish and English is advantageous.
  • A valid Driver's License is mandatory.

Employee Benefits:

  • Comprehensive healthcare plan including dental and vision coverage.
  • Employee Assistance Program (EAP).
  • Employer-funded group life insurance valued at $25,000.
  • Participation in the Connecticut Municipal Employee Retirement System.
  • Paid Time Off, Sick Leave, Personal Days, and 13 holidays annually.
  • Opportunities for professional development, tuition reimbursement, and retirement savings options.
  • Employee discounts and supplemental insurance options.