Walmart Technical Content Manager/Writer

3 weeks ago


Fremont, California, United States Walmart Full time
About the Role

As a Technical Content Manager/Writer at Walmart, you will be responsible for developing and implementing a comprehensive content strategy to drive business growth across various platforms. In this role, you will work closely with cross-functional teams to create engaging and accurate guides, video tutorials, and manuals that cater to both technical and non-technical audiences of Marketplace sellers and solution providers.

Key Responsibilities
  • Develop a content strategy that aligns with business objectives and initiatives, collaborating with the Senior Manager of Seller Education to shape the API content vision and develop style guides and best practices.
  • Create cross-functional partnerships and work with subject matter experts to develop, produce, and deliver training resources tailored for our developer & API audiences.
  • Plan and produce top-tier educational resources and content experiences for sellers, including videos, release notes, virtual events, mobile app content, and more.
  • Setup API content in ContentStack and maintain a library of technical assets.
  • Audit content regularly to maintain its accuracy/relevancy, conduct in-depth research to identify content gaps and thoroughly understand the products, solutions, and processes that you will be writing about.
  • Measure the effectiveness of the API content and drive on-going optimization to increase seller engagement, implementing best practices for SEO to ensure content is discoverable and drives traffic to our platforms.
  • Establish a scalable and repeatable process for creating and maintaining training resources, partnering with the Marketing Ops Manager to handle the intake process and project prioritization.
Requirements
  • Bachelor's degree in education, instructional design, communications, English, or a related field.
  • Two years of editorial content management or related experience.
  • Four years of copywriting experience, preferably in technical writing, developer education, and technical instruction.
  • Strong understanding of software development processes and technical concepts.
Benefits

As a Walmart associate, you will receive competitive pay as well as performance-based bonus awards and other great benefits, including health benefits, financial benefits, paid time off benefits, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment, meeting or exceeding the requirements of paid sick leave laws where applicable.

Additionally, you will have access to the Live Better U education benefit program, which provides tuition, books, and fees for full-time and part-time associates in Walmart and Sam's Club facilities. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Location

This role is based in San Bruno, California, with an annual salary range of $104,000.00-$202,000.00. Additional compensation includes annual or quarterly performance bonuses, and for certain positions, stock, and other benefits.

Estimated Salary: $147,750.00



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