Customer Service Representative

5 days ago


Amityville, New York, United States Luis Hernandez - State Farm Agent Full time
Position Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in providing exceptional service to our clients and helping them achieve their goals.

Responsibilities:
  • Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
  • Work closely with our agent to establish and meet marketing goals, identifying opportunities to grow our business and expand our services.
  • Provide prompt, accurate, and friendly customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Collaborate with our team to ensure seamless communication and a positive customer experience.
  • Stay up-to-date on industry trends and product offerings to provide expert advice and guidance to our clients.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong problem-solving skills, with the ability to think critically and creatively.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficiency in computer functions, including CRM software and other business tools.
  • Ability to work independently and as part of a team, with a strong commitment to customer satisfaction.
What We Offer:
  • A competitive salary and commission structure, with opportunities for growth and advancement.
  • A comprehensive benefits package, including paid time off, life insurance, and flexible hours.
  • Ongoing training and development opportunities, to help you succeed in your role and advance your career.
  • A dynamic and supportive work environment, with a team of professionals who are passionate about delivering exceptional service.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.



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