Customer Service Representative
21 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in providing exceptional service to our customers and helping them achieve their insurance and financial goals.
Responsibilities:- Develop leads and schedule appointments to meet with customers and discuss their insurance needs.
- Identify customer needs and market appropriate products and services to meet those needs.
- Work with our agent to establish and meet marketing goals and objectives.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Collaborate with our team to ensure successful long-lasting customer relationships.
- Interest in marketing products and services based on customer needs.
- Excellent communication skills, including written, verbal, and listening skills.
- People-oriented and detail-oriented with a proactive approach to problem-solving.
- Ability to learn computer functions and work in a team environment.
- Salary plus commission/bonus.
- Paid time off (vacation and personal/sick days).
- Life Insurance.
- Flexible hours.
- Profit sharing.
- Paid training.
- Growth potential/Opportunity for advancement within our agency.
We are located in Lindenhurst, NY and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
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