Automotive Business Development Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our Business Development Center team at South Shore Nissan. As an Automotive BDC Representative, you will play a crucial role in monitoring and following up with potential customer leads, providing exceptional customer service, and driving sales and service growth.
Key Responsibilities:- Monitor and contact internet leads to determine their vehicle needs and preferences
- Follow up with former customers to build relationships and encourage repeat business
- Set, confirm, and follow up on appointments for sales and service
- Perform surveys with customers to ensure satisfaction and gather feedback
- Other duties as required to support the BDC team
- High school diploma or equivalent
- Previous experience in a BDC center or call center is preferred but not necessary
- Excellent customer service and communication skills
- Ability to establish rapport and build relationships with customers
- Strong multi-tasking and organization skills
- Basic computer proficiency
- Verifiable work history
- Professional appearance and demeanor
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Flexible spending accounts
- Paid time off
- Company-paid factory training
- Employee discounts
If you are a customer service professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity at South Shore Nissan.
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