Customer Service Representative

1 month ago


Escanaba, Michigan, United States Jill Leonard - State Farm Agent Full time
Job OverviewAs a Customer Service Representative with Jill Leonard State Farm, you will play a vital role in delivering exceptional client experiences that drive business growth. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, collaborating with the agency team, and anticipating the needs of our community members.

We are seeking a dedicated and empathetic team member who can provide prompt, accurate, and friendly customer service. Your responsibilities will include establishing customer relationships, responding to inquiries, and educating customers about insurance options. You will also use exemplary communication to efficiently meet customer needs while promoting business development.

Key Responsibilities:
  • Build and maintain strong customer relationships
  • Provide exceptional customer service through prompt and accurate responses
  • Use a customer-focused approach to educate customers about insurance options
  • Collaborate with the agency team to meet customer needs
Requirements:
  • Dedicated to customer service
  • Excellent communication skills
  • Proactive problem-solving skills
Benefits:
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within the agency
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Valuable career-building experience


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