Front Desk Representative

3 weeks ago

Washington, United States Concord Hospitality Full time
Front Desk Agent Job Description

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in delivering exceptional hospitality experiences.

Key Responsibilities:
  • Guest Service: Provide efficient, courteous, and professional service to guests at all times.
  • Communication: Maintain effective communication with guests, colleagues, and management to ensure seamless service delivery.
  • Problem-Solving: Promptly and effectively address guest concerns and issues, ensuring timely resolution and guest satisfaction.
  • Administrative Tasks: Post guest charges, collect payments, and follow cash handling procedures as required by Concord Hospitality.
  • Mail and Messages: Handle guest mail and messages with respect to privacy and professionalism.
  • Knowledge and Training: Stay knowledgeable about the hotel brand, programs, and services to provide informed and personalized service to guests.
  • Team Collaboration: Communicate effectively with various departments and management to share guest feedback and concerns.
  • Emergency Procedures: Be familiar with hotel safety and emergency procedures to ensure a safe and secure environment for guests and colleagues.
Why Work with Concord Hospitality?

We offer a comprehensive benefit package, including medical, dental, and vision plans, life insurance, and 401K options. Our company culture is built on five core values: Quality, Integrity, Community, Profitability, and Fun. We strive to create a positive and inclusive work environment where our associates feel valued and supported.

At Concord Hospitality, we believe in investing in our associates' growth and development. We offer training and development opportunities, as well as career advancement possibilities. If you are a motivated and customer-focused individual who is passionate about delivering exceptional hospitality experiences, we encourage you to apply for this exciting opportunity.

  • Front Desk Representative

    3 weeks ago

    Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Front Desk Agent OpportunityCultivate your career with Viceroy Hotel Group and be part of a dynamic team in Washington, DC.Viceroy Washington DC embodies the eclectic Logan Circle neighborhood as a hub for artists and urban innovators.Located off the vibrant 14th Street Corridor, our hotel is poised to provide exceptional service to guests from diverse...

  • Front Desk Representative

    3 weeks ago

    Washington, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...

  • Front Desk Representative

    2 weeks ago

    Washington, Virginia, United States The Inn at Little Washington Full time

    Front Desk AgentAt The Inn at Little Washington, we are seeking a highly skilled and experienced Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless experience for all visitors.Key Responsibilities:Check...

  • Front Desk Representative

    1 month ago

    Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Join Our Team as a Front Desk AgentViceroy Hotel Group is seeking a skilled and enthusiastic Front Desk Agent to join our team at Viceroy Washington DC. As a Front Desk Agent, you will be the face of our brand, providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Check in and out hotel guests in a...

  • Front Desk Representative

    4 weeks ago

    Washington, Washington, D.C., United States Viceroy Hotel Group Full time

    Join Our Team as a Front Desk AgentViceroy Hotel Group is seeking a skilled and enthusiastic Front Desk Agent to join our team at Viceroy Washington DC. As a Front Desk Agent, you will be the face of our brand, providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Check-in and check-out hotel guests in a...

  • Front Desk Representative

    4 weeks ago

    Washington, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to the next level? Marriott Hotels is seeking a talented individual to join our team as a Front Desk Agent. With over 6,000 properties globally, we offer a world of opportunities for growth and development.About the RoleAs a Front Desk Agent, you will be the first point of contact for our...

  • Front Desk Representative

    3 weeks ago

    Washington, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented individual to join our team as a Front Desk Agent. With over 6,000 properties globally, we offer a world of opportunities for growth and development.About the RoleAs a Front Desk Agent, you will be the first point of contact for our...

  • Front Desk Representative

    4 weeks ago

    Washington, United States Hotel Spero Full time

    Job Title: Front Desk AgentHotel Spero is seeking a highly skilled and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Welcome and register...

  • Front Desk Representative

    2 weeks ago

    Washington, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience.Key Responsibilities:Assist guests efficiently, courteously, and...

  • Front Desk Representative

    2 months ago

    Washington, Washington, D.C., United States Remington Hotels Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience for our guests.Key ResponsibilitiesWelcoming and assisting guests during their stay, including...

  • Front Desk Representative

    1 month ago

    Washington, Washington, D.C., United States Remington Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Courtyard Washington, DC Dupont Circle. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesProvide warm and welcoming greetings to...

  • Front Desk Representative

    2 months ago

    Washington, Washington, D.C., United States Remington Hotels Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities Greet...

  • Front Desk Representative

    4 weeks ago

    Washington, United States Remington Full time

    {"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at The Churchill Hotel near Embassy Row. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing front office operations, and ensuring a seamless experience for our...

  • Front Desk Representative

    3 weeks ago

    Washington, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Agent. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities: Assist guests efficiently,...

  • Front Desk Representative

    3 weeks ago

    Port Washington, New York, United States Concord Hospitality Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Clerk to join our team at Concord Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest Service: Assist guests...

  • Front Desk Representative

    1 month ago

    Port Washington, New York, United States Sportime Clubs, LLC Full time

    Job Title: Front Desk AttendantAt Sportime Clubs, LLC, we are seeking a highly skilled and customer-focused Front Desk Attendant to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a 5-star experience at our facilities.Responsibilities:Establish and maintain...

  • Front Desk Representative

    1 month ago

    Washington, Washington, D.C., United States Remington Hotels Full time

    Job Summary We are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Courtyard Washington, DC Dupont Circle. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay. Key Responsibilities Provide warm and welcoming greetings to guests,...

  • Front Desk Representative

    3 weeks ago

    Port Washington, New York, United States Concord Hospitality Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Concord Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience that exceeds their expectations.Key Responsibilities:Provide...

  • Front Desk Representative

    2 weeks ago

    Washington, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Ritz-Carlton Washington D.C. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesProcess all guest check-ins by...

  • Front Desk Representative

    3 weeks ago

    Washington, United States The Madison Hotel Full time

    About The Madison HotelOur 356-room colonial-inspired hotel is a haven for visitors, families, and locals alike. We offer a unique blend of comfort and sophistication, with spacious guestrooms and select suites that provide the perfect retreat from the hustle and bustle of the city.Job SummaryWe are seeking a highly skilled and customer-focused Front Desk...