Airport Customer Service Representative
2 weeks ago
Job Summary:
Unifi Aviation LLC is seeking a highly skilled and customer-focused Airport Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities:
- Assist passengers with their baggage pick-up and resolve any issues related to delayed, lost, or damaged items.
- Utilize computer software to track and catalog luggage, ensuring accurate and efficient processing.
- Provide exceptional customer service, handling interactions with class, efficiency, and professionalism.
- Perform other related duties as assigned, within the scope of the position.
- Lift, carry, push, and pull items of up to 70 pounds regularly, and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Basic Qualifications:
- Must be a local resident.
- High School diploma or equivalent.
- Valid In-State Driver's License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
- Must be able to carry heavy items up and down jetway stairs.
- Must be able to be alert to moving vehicles or aircraft and use radio equipment.
Benefits:
- Competitive compensation package.
- Full benefit plan.
- Excellent opportunities for career advancement.
Equal Opportunity Employer:
Unifi Aviation LLC is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds.
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