Permanent Supportive Housing Case Manager

2 weeks ago

Seattle, Washington, United States Cocoon House Full time

Job Summary

Cocoon House is seeking a compassionate and skilled Young Adult Housing Case Manager to join our team. As a key member of our Young Adult Housing Program, you will work closely with young people, families, and communities in Snohomish County to break the cycle of homelessness.

Key Responsibilities

1. Community Building and Relationship Development

Create a welcoming community and build relationships with tenants while maintaining appropriate boundaries.

2. Housing Support

Assist tenants in maintaining housing, including support around following a lease and maintaining units.

3. Case Management

Provide client-driven case management by supporting tenants in setting and working toward goals and skill development with emphasis on independent living skills, meeting lease requirements, and building external support networks.

4. Service Connection

Find and connect tenants to needed support services in Snohomish County to facilitate long-term stabilization, ensuring tenants are able to maintain housing stability independent of Cocoon House staff support.

5. Collaboration

Collaborate with Second Case Manager and Residential Support Specialist to ensure that tenants are able to progress on their goals during hours Case Manager is offsite.

6. Conflict Resolution and Data Entry

Support tenants to productively address issues and disputes within the program. Conduct assessments of outcomes and goals at entry, during, and exit for each tenant. Complete all required paperwork and data entry on-time, accurately, and in compliance with internal and external database standards.

Requirements

1. Education and Experience

High School Diploma or GED required with a minimum of one year working directly with young adults experiencing homelessness, or any combination of experience and education that support the needs of the position. Preference will be given to candidates with lived experience.

2. Physical Demands

Ability to effectively communicate with all internal and external clients. Be able to hear voices and alarms. Ability to read and comprehend a variety of materials. Ability to operate phone, computer, and record information for files and logs. Must be able to lift up to 50 pounds. Ability to travel for various distances through urban or rural environments in various weather conditions. Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency.

Benefits

Medical, Dental, and Vision health options with employer contribution. 403(b) retirement plan with agency match. 21 days PTO accrual in first year. 10 agency-recognized holidays. Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings.

Language

English

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