Case Manager

4 weeks ago

Seattle, Washington, United States Low Income Housing Institute Full time
About the Role

We are seeking a skilled Case Manager to join our team at the Low Income Housing Institute (LIHI). As a Case Manager, you will play a critical role in assisting formerly homeless individuals to stabilize in permanent supportive housing. This is a challenging yet rewarding position that requires a strong understanding of social services, community resources, and housing support.

Key Responsibilities
  • Build effective relationships with clients to provide information and referrals, including distribution of written material.
  • Maintain updated information tools for tenant use in accessing community resources.
  • Formally and informally assess tenants as to current level of functioning and social service needs.
  • Offer case management for selected clients, either referred by building management as at risk of eviction or self-identified.
  • Make referrals or initiate services to address mental health, substance abuse, and disability issues wherever possible.
  • Coordinate with local agencies to provide services that meet the needs of LIHI clients.
  • Work collaboratively with building management and Supportive Services staff to increase stability and retention of tenants in LIHI housing.
Community Building
  • Coordinate with community organizations, public agencies, and volunteers to provide on-and off-site activities for clients.
  • Initiate and encourage client involvement in community-building activities, such as community meetings, meals, and support groups.
  • Produce needed written materials, including community newsletters.
  • Contribute to the development of a community that values cultural diversity.
Administrative
  • Participate in staff meetings and planning sessions.
  • Report regularly to Supportive Services Supervisor on programmatic issues.
  • Maintain records of activities and contacts with tenants/agencies and case management records.
  • Complete other records and reports appropriate to the position as directed.
  • Assist staff with administrative and program work related to the operating of supportive housing and social service projects at LIHI.
Qualifications
  • Bachelor Degree in Social Work or related field, or Associate degree with 3 years of experience.
  • At least two years' experience working with a diverse population.
  • CPR/First Aid desired.
  • Background in case management, resident advocacy, or related career is required.
  • Knowledge of referral resources.
  • Experience working with confidential information.
  • Excellent written and communication skills.
  • Access to transportation.
  • Flexibility to work evenings or weekends as needed.
  • Must pass criminal background checks and drug screening test.

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