Case Manager
2 days ago
We are seeking a skilled Case Manager to join our team at the Low Income Housing Institute (LIHI). As a Case Manager, you will play a critical role in assisting formerly homeless individuals to stabilize in permanent supportive housing. This is a challenging yet rewarding position that requires a strong understanding of social services, community resources, and housing support.
Key Responsibilities- Build effective relationships with clients to provide information and referrals, including distribution of written material.
- Maintain updated information tools for tenant use in accessing community resources.
- Formally and informally assess tenants as to current level of functioning and social service needs.
- Offer case management for selected clients, either referred by building management as at risk of eviction or self-identified.
- Make referrals or initiate services to address mental health, substance abuse, and disability issues wherever possible.
- Coordinate with local agencies to provide services that meet the needs of LIHI clients.
- Work collaboratively with building management and Supportive Services staff to increase stability and retention of tenants in LIHI housing.
- Coordinate with community organizations, public agencies, and volunteers to provide on-and off-site activities for clients.
- Initiate and encourage client involvement in community-building activities, such as community meetings, meals, and support groups.
- Produce needed written materials, including community newsletters.
- Contribute to the development of a community that values cultural diversity.
- Participate in staff meetings and planning sessions.
- Report regularly to Supportive Services Supervisor on programmatic issues.
- Maintain records of activities and contacts with tenants/agencies and case management records.
- Complete other records and reports appropriate to the position as directed.
- Assist staff with administrative and program work related to the operating of supportive housing and social service projects at LIHI.
- Bachelor Degree in Social Work or related field, or Associate degree with 3 years of experience.
- At least two years' experience working with a diverse population.
- CPR/First Aid desired.
- Background in case management, resident advocacy, or related career is required.
- Knowledge of referral resources.
- Experience working with confidential information.
- Excellent written and communication skills.
- Access to transportation.
- Flexibility to work evenings or weekends as needed.
- Must pass criminal background checks and drug screening test.
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