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Lawn Care Quality Assurance Supervisor

2 months ago

Tallahassee, Florida, United States Heinz Nurseries Full time
Job Overview

Key Responsibilities of the Lawn Care Quality Assurance Supervisor:

  • Oversee the quality of all landscaping maintenance accounts, both commercial and residential.
  • Address minor concerns at each site promptly.
  • Ensure accountability among team members for their assigned properties.
  • Conduct visual assessments of work performed.
  • Document quality-related issues systematically.
  • Identify and report recurring problems and inconsistencies in service delivery.
  • Propose effective solutions to challenges and enhancements to operational processes.
  • Provide training for new team members on standards for mowing, edging, weed control, and trimming.
  • Supervise the usage of equipment, ensuring it is in proper working condition daily.

Essential Qualities of a Quality Assurance Supervisor:

  • Strong attention to detail to identify areas needing improvement.
  • Minimum of 3 years of experience in grounds maintenance.
  • Excellent critical thinking abilities to devise solutions and improvements.
  • Physical endurance and strength, as this role involves significant outdoor activity and handling of maintenance equipment.
  • Customer service-focused, with the ability to communicate effectively regarding objectives, solutions, and customer concerns.
  • A commitment to achieving excellence and ensuring superior maintenance quality.
About Heinz Nurseries

Heinz Nurseries is a privately owned company dedicated to lawn care, landscaping, and retail nursery operations. The seamless functioning of Heinz Nurseries relies on a collaborative team effort, encompassing a variety of skills, professional knowledge, and the commitment of every team member. Our primary objective is to ensure customer satisfaction, and your role will be pivotal in achieving this goal.